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Heiser Chevrolet Cadillac
West Bend, WI
1,404 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,404 reviews
June 11, 2024
Everything was great except for the upsells😉 Friendly, professional and adjusted toy schedule to get the deal completed. professional and adjusted toy schedule to get the deal completed. More
by kkrogmann44
Verified Customer
June 08, 2024
Service was easy to arrange and the work done fast and my truck seems to work like it is supposed to to truck seems to work like it is supposed to to More
by TNRHARYCKI
Employees Worked With
June 07, 2024
I was greated and was served right away My car was serviced very very fast serviced very very fast More
by stevo137
June 04, 2024
Work was done in under an hour, after working 3rd shift, great job. Nice new vehicles in showroom. great job. Nice new vehicles in showroom. More
by ADAMH1979
Employees Worked With
June 04, 2024
Treated respectfully. Brake job done on time. Grateful for the two-way shuttle. Very pleased with the results. Brake job done on time. Grateful for the two-way shuttle. Very pleased with the results. More
by Peggy
Employees Worked With
May 31, 2024
I experienced professionalism and respect when I had my appt. The service professional asked me questions with concern. appt. The service professional asked me questions with concern. More
by CINDYWANING
Employees Worked With
May 29, 2024
Service department makes you feel at home and are always verry pleasant and courtious towards the customer verry pleasant and courtious towards the customer More
by KSBAUMANN
May 29, 2024
Had to have my car in three times before it was actually fixed. The first time I waited two weeks for a part and when I called to check in on it the advisor I spoke with said the part had been there for 8 fixed. The first time I waited two weeks for a part and when I called to check in on it the advisor I spoke with said the part had been there for 8 days. Very disappointing level of service. More
by DANIEL.GELL
May 29, 2024
Found problem and repaired the car in the time frame they said and at the price quoted before work was started. said and at the price quoted before work was started. More
by donaldrabe
May 22, 2024
Both Sherry and Ryan made it so easy and fast to get our new car. Been working with Sherry at Heiser since she started there. new car. Been working with Sherry at Heiser since she started there. More
by rcdegnitz
