Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,339 reviews
Follow-up on a new car purchase After doing my due diligence, Heiser met my expectations in quality, cost, and timing. Thanks Heiser, and thank you Glen, home run very, nicely done. After doing my due diligence, Heiser met my expectations in quality, cost, and timing. Thanks Heiser, and thank you Glen, home run very, nicely done. More
New car Dropped my 08 Cadillac off for service & came home with a beautiful 2016 SRX. My husband & I worked with Glen & he was fantastic! He was very helpful Dropped my 08 Cadillac off for service & came home with a beautiful 2016 SRX. My husband & I worked with Glen & he was fantastic! He was very helpful & knowledgeable & spent some serious quality time explainig all the details of our new vehicle. Hopefully he will still be there for many years to come! More
Good experience and friendly salesman Glen was a great help working with my family and I on getting the deal that worked for us. Thank you Glen for all your help. Glen was a great help working with my family and I on getting the deal that worked for us. Thank you Glen for all your help. More
No morals Called about a car. Set up a time to come test drive it. Asked them to call me in case they sold it since I was coming from an hour and half away. The Called about a car. Set up a time to come test drive it. Asked them to call me in case they sold it since I was coming from an hour and half away. They said "no problem we'll hold it for you". Drove all the way there to find they sold it 2 hours before I got there. They claimed someone call me but I had no missed calls or messages. They said "sorry someone was supposed to call you, but are there any other Cas we can show you". These people only care about a sale! No morals! More
Love my Silverado We debated over the Chevy product and I appreciated how patient Heiser was in letting us test drive cars, SUVs and finally a pickup. We didn't intend We debated over the Chevy product and I appreciated how patient Heiser was in letting us test drive cars, SUVs and finally a pickup. We didn't intend to buy a truck, but the lease deal they discussed with us was just too good to pass up. And we love this Silverado. Thanks to Heiser for putting us in the perfect vehicle for two empty nesters. We're having fun. More
Worst car buying experience ever Lack of communication from dealer after deposit was put down, resulting in a loan for 30k and then vehicle was sold to another customer. Terrible cust Lack of communication from dealer after deposit was put down, resulting in a loan for 30k and then vehicle was sold to another customer. Terrible customer service, still waiting on refund of deposit. More
Pleasent Experience! Everyone at Heiser made me feel comfortable during my purchase of my new vehicle. My sales rep. Zene H. Hopper II,was very knowlegable ,and answered a Everyone at Heiser made me feel comfortable during my purchase of my new vehicle. My sales rep. Zene H. Hopper II,was very knowlegable ,and answered all my questions about the new Malibu i leased. When i went in to the dealership i didn't really understand,about what leasing a car was all about. The new car manager came in and explained everything i needed to know about leasing a car. I will definetly go back after my lease is up,and probably lease another Malibu. I would also like to thank the financial manager for explaining everything that i needed to know. She was very friendly and helpful. I would recommend Heiser Chevrolet to anyone. It's a great place to find a vehicle you want. More
Jameel and Jeff were not pushy and guided me to the vehicle I was interested in. Made the buying process easy. Both were attentive to me concerns. Made a return customer out of me. vehicle I was interested in. Made the buying process easy. Both were attentive to me concerns. Made a return customer out of me. More
Friendly salesperson. Lots of knowledge about the vehicle I purchased. Took very good care of me and my family. Made the buying experience unlike any other i have had. Finance was very easy to dea vehicle I purchased. Took very good care of me and my family. Made the buying experience unlike any other i have had. Finance was very easy to deal with. More