Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,413 reviews
Quick and easy. Had an idea or what I was looking for, after looking at and driving several vehicles we decided on one. Was able to pick up vehicle the following day Had an idea or what I was looking for, after looking at and driving several vehicles we decided on one. Was able to pick up vehicle the following day. More
Regular Maintenance, recall and oil leak Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were unusual sounds that required me to return the vehicle to complete the work; and they provided me a loaner. In the end, all was good. More
Prompt courteous and complete. I have come to depend on the service here, even though it is further away than other dealers from my home. Best Chevy dealership around. I have come to depend on the service here, even though it is further away than other dealers from my home. Best Chevy dealership around. More
What took do long I dropped my car off to have a recall taken care of said it would be 1.5 to 2 hours. I needed to do a few things with the family shortly after I dr I dropped my car off to have a recall taken care of said it would be 1.5 to 2 hours. I needed to do a few things with the family shortly after I dropped it off. I was hoping to pick it up between 11 and 12. I had errands to run that afternoon and couldn't because I had to wait for my car. A total of 6 hours when I got the call it was done. I schedule things based on appt time and expected duration I am told not oh if you drop it off it will take 3 times as long. If I would have stayed I would have missed a family breakfast. More
Great customer service and trade in negotiation Heiset treated us very professionally. Glen and Gary did their best at getting us into the truck we wanted. They provided fast and friendly service Heiset treated us very professionally. Glen and Gary did their best at getting us into the truck we wanted. They provided fast and friendly service More
Excellent sale person Lee ,you rock l love my new vehicle th 🥰 lee you rock,you were knowledgeable about the vehicle that I chose and made my decision very easy to make I love my Buick Verano thanks for everyth 🥰 lee you rock,you were knowledgeable about the vehicle that I chose and made my decision very easy to make I love my Buick Verano thanks for everything. More
Check engine light Didn't get nearly as much as I wanted for my trade in .check engine light came on 3 days after purchase that's a costly fix to get it to go through em Didn't get nearly as much as I wanted for my trade in .check engine light came on 3 days after purchase that's a costly fix to get it to go through emissions I was hoping the dealership would fix that problem for us we did call about it but no response back More
Amazing staff The staff was very helpful and courteous. Once I found the vehicle I wanted they made the deal go smoothly and quickly. Best experience I have had wit The staff was very helpful and courteous. Once I found the vehicle I wanted they made the deal go smoothly and quickly. Best experience I have had with a dealership. More
They do a very good job. We love Heiser they are great with their prices and have bought three cars there so far. They are really nice people to deal with. They are honest, We love Heiser they are great with their prices and have bought three cars there so far. They are really nice people to deal with. They are honest, and able to service our vehicles and look out for the safety of our family. More
Easy transition from one lease to the next Came in to have an oil change on my existing vehicle and was able to pick out a new lease car and test drive it too! I had the new vehicle within 2 d Came in to have an oil change on my existing vehicle and was able to pick out a new lease car and test drive it too! I had the new vehicle within 2 days... More