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Heiser Chevrolet Cadillac
West Bend, WI
1,304 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,304 reviews
October 05, 2015
Worst car buying experience ever Lack of communication from dealer after deposit was put down, resulting in a loan for 30k and then vehicle was sold to another customer. Terrible cust Lack of communication from dealer after deposit was put down, resulting in a loan for 30k and then vehicle was sold to another customer. Terrible customer service, still waiting on refund of deposit. More
by Rjc88
Employees Worked With
Jim Ray, Manager Bob.
June 15, 2014
Pleasent Experience! Everyone at Heiser made me feel comfortable during my purchase of my new vehicle. My sales rep. Zene H. Hopper II,was very knowlegable ,and answered a Everyone at Heiser made me feel comfortable during my purchase of my new vehicle. My sales rep. Zene H. Hopper II,was very knowlegable ,and answered all my questions about the new Malibu i leased. When i went in to the dealership i didn't really understand,about what leasing a car was all about. The new car manager came in and explained everything i needed to know about leasing a car. I will definetly go back after my lease is up,and probably lease another Malibu. I would also like to thank the financial manager for explaining everything that i needed to know. She was very friendly and helpful. I would recommend Heiser Chevrolet to anyone. It's a great place to find a vehicle you want. More
by Lucroy23
Employees Worked With
Zene H. Hopper II Sales Consultant
March 26, 2014
Jameel and Jeff were not pushy and guided me to the vehicle I was interested in. Made the buying process easy. Both were attentive to me concerns. Made a return customer out of me. vehicle I was interested in. Made the buying process easy. Both were attentive to me concerns. Made a return customer out of me. More
by Mjeddy1968
Employees Worked With
Jameel Rashda & Jeff Wenzen
September 12, 2013
Friendly salesperson. Lots of knowledge about the vehicle I purchased. Took very good care of me and my family. Made the buying experience unlike any other i have had. Finance was very easy to dea vehicle I purchased. Took very good care of me and my family. Made the buying experience unlike any other i have had. Finance was very easy to deal with. More
by race25car
Employees Worked With
Dave Sheppard
