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Heiser Chevrolet Cadillac
West Bend, WI
1,414 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,414 reviews
September 12, 2019
Awesome to work with Sherry is one of the reasons why we are a return customer. Very easy to work with and makes things happen for our needs and wants. Sherry is one of the reasons why we are a return customer. Very easy to work with and makes things happen for our needs and wants. More
by K1
Verified Customer
September 09, 2019
Just stopped to look. My wife and I stopped to look at a vehicle we had seen online. Glen happened to spot us when he was in the lot and stopped by to see if we had any qu My wife and I stopped to look at a vehicle we had seen online. Glen happened to spot us when he was in the lot and stopped by to see if we had any questions. He was very easy going, listened to what we said, and set us up with a test drive. Glen didn't know that we were wanting to choose a car that day. He was so great to work with and we never felt pressured. More
by EFLANNER
Employees Worked With
Glen Gierach
September 09, 2019
Great personal service Glen Gierach is great to work with !! They listen to what I need . Joe Vicari Jr. And Glen Gierach were outstanding they helped me to get in the TX4 Cadillac just what I wanted I love They listen to what I need . Joe Vicari Jr. And Glen Gierach were outstanding they helped me to get in the TX4 Cadillac just what I wanted I love the CADILLAC!! More
by 2RIDERS
Employees Worked With
Joe Vicari Jr., Glen Gierach
September 04, 2019
Excellent, trustworthy service Everytime I come in, everyone is always welcoming. I am frequently asked by all employees if I'm doing ok. They also respect my time. Great service! Everytime I come in, everyone is always welcoming. I am frequently asked by all employees if I'm doing ok. They also respect my time. Great service! More
by heme79
Employees Worked With
Nathan Heimerl
September 03, 2019
As always, The Greatest! Working wit OB is and always has been a great auto buying experience. OB is a straight shooter and does not play games some other dealers do. He fol Working wit OB is and always has been a great auto buying experience. OB is a straight shooter and does not play games some other dealers do. He follows up to ensure our satisfaction and ensures any assistance we may need (technical) are fully met. Thank You OB!!!! More
by MEDDEVCOP
Employees Worked With
OB
September 03, 2019
New Cadillac Lease Very easy to work with, even searched for the exact vehicle we wanted and were able to get it from another dealer. Top notch service! Very easy to work with, even searched for the exact vehicle we wanted and were able to get it from another dealer. Top notch service! More
by TIM.RAASCH
Employees Worked With
Joe Vicari Jr., Glen Gierach
September 03, 2019
Excellent Our whole experience was great. Wonderful salesman Cesar. Everyone was nice. I like the personal service that was provided. Quality salesmanship coul Our whole experience was great. Wonderful salesman Cesar. Everyone was nice. I like the personal service that was provided. Quality salesmanship could not ask for anything more. More
by JUNER5AM
Employees Worked With
Other Employees :
Steve Wallace told us about Heiser, Joe Vicari Jr.
September 01, 2019
Excellent Service We had a great experience with Heiser. Great service. Friendly staff. Fast and quick delivery. Worked hard for our business. Especially appreciated Ce We had a great experience with Heiser. Great service. Friendly staff. Fast and quick delivery. Worked hard for our business. Especially appreciated Cesar and Brian. More
by SENEGALBK
August 28, 2019
Excellent Service Everyone did a great job. We are very happy with our purchase. Even a with a little of a misunderstanding of sale. They still took care of us and more Everyone did a great job. We are very happy with our purchase. Even a with a little of a misunderstanding of sale. They still took care of us and more. They made the problem right and we are very pleased with our purchase. More
by MBASLER227
Employees Worked With
Other Employees :
Tom the financial guy who only works 2 days a week. , Joe Vicari Jr.
August 21, 2019
Awesome This was one of the most easiest purchases as of date. Sherry got me a exact car I wanted and provided me a fair and honest price up front. Sherry wa This was one of the most easiest purchases as of date. Sherry got me a exact car I wanted and provided me a fair and honest price up front. Sherry was very accommodating, she stayed late to help deliver the XT5. I will calling Sherry and Heiser when my next lease is up. :) More
by ccarlsen
