Heiser Chevrolet Cadillac

Very dissatisfied. Took it in for a noise coming from the front. They looked it over and told me my wheel bearing was bad which I thought was it. But then they said I h Took it in for a noise coming from the front. They looked it over and told me my wheel bearing was bad which I thought was it. But then they said I had severe corrosive on my oil cooler lines. They should have caught that a while ago if it was that bad. They look over the underside when they do an oil change.. Very disappointed. More

Heiser is easily accessible , thorough and communicates what was done , why it was done and keeps my new car ( in 2017 ) running perfectly what was done , why it was done and keeps my new car ( in 2017 ) running perfectly More

I have done business with Heiser Chevrolet for approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of e approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of excellent. The sales team and customer service has been very thorough and always helpful in all aspects. More

Pleasant to work with and upfront about the repair charges. There were no surprises when I saw the bill. charges. There were no surprises when I saw the bill. More

I am from South Carolina and needed service before returning back and they took care of me and back on the road early returning back and they took care of me and back on the road early More

Nice people to work with, easy to get a test drive in. Very informative about the cars on the lot. Very informative about the cars on the lot. More

Sherry Koneck is great to work with! I couldn’t be happier with the new Trax and with my overall Experience of working with her! I couldn’t be happier with the new Trax and with my overall Experience of working with her! More

I purchased my vehicle here. I currently use the service center for oil changes. I had an oil change a few months ago and noticed on my service report that stated I had a small I currently use the service center for oil changes. I had an oil change a few months ago and noticed on my service report that stated I had a small oil leak. I was not informed by anyone about this. Since my oil change I have not noticed any leaking oil, so my guess is that the technician from the previous oil change either stripped my drain plug or did not tighten it correctly. More

Had my car towed in for a second time due to transmission issues. The first time they had it for two week. I got it back for approx 2 weeks then it failed the second time. When it was towed in they had it f issues. The first time they had it for two week. I got it back for approx 2 weeks then it failed the second time. When it was towed in they had it for 4 weeks before they found out what was wrong. Then 2 more weeks for parts to be delivered. I thought it was TERRIBLE hiw long it took them to Diagnose and fix the issue. More

Had an exceptional car buying experience with Maria Fuller. Maria has a good personality and was a pleasure to work with. This was our first car to have all the "bells and whistles" and she took the Fuller. Maria has a good personality and was a pleasure to work with. This was our first car to have all the "bells and whistles" and she took the time to explain everything to us why we sat in the car. Maria told us that if we had any further questions, to feel free to stop by and she would be happy to help, which we feel is going above and beyond. We have had our Equinox for a week now and love the car and are happy we came to Heiser. Ryan G. made the financing part of it fast and painless and answered any questions we had. Looking forward to having the car serviced at Heiser and would definitely recommend Heiser! More