Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,415 reviews
recall Always friendly, prompt and knowledgeable...keep me posted if any delays in estimated time for service. Spotless service area and clean, washed car Always friendly, prompt and knowledgeable...keep me posted if any delays in estimated time for service. Spotless service area and clean, washed car when I left. More
Great experience, every time I have been coming to Heiser for several years now. Every time the work has been done correctly, the staff is helpful and it's hassle-free. I have been coming to Heiser for several years now. Every time the work has been done correctly, the staff is helpful and it's hassle-free. More
Good Service The service personnel are great. They explain everything in a way that I can understand. They are willing to answer any questions I have. They are The service personnel are great. They explain everything in a way that I can understand. They are willing to answer any questions I have. They are always friendly and courteous. More
Quick and painless friendly quick and painless, Cesar made every thing go smoothly. And explained how to work with the new truck and the many things it had. friendly quick and painless, Cesar made every thing go smoothly. And explained how to work with the new truck and the many things it had. More
always great cadillac experience the check in process is smooth, super nice waiting area with soda and coffee . service was quicker than expected and a nicely washed vehicle was waiti the check in process is smooth, super nice waiting area with soda and coffee . service was quicker than expected and a nicely washed vehicle was waiting for me More
Courteous and efficient Service dept. Great sales team . Chad and the sales team will do all in their power to put you in a car used or New per youre dreams desires neds and budget.im my case I bought 3 cars Chad and the sales team will do all in their power to put you in a car used or New per youre dreams desires neds and budget.im my case I bought 3 cars from the heiser familly this year sales and service teamed up to better serve . If the car had any issues from cosmetic and or mechanic they will honour a verbal promiss for 30 days to repair and or work with you on the remedy while you pay less out if pocket Chad will involve resources from other department Lana service manager and GM Rick to make it easy and calm for the customer while providing a state of the art Heiser Familly Loaner car . More
great friendly explained everything to my understanding didn't treat me any differently being a female making the purchase on my own answered all my questio friendly explained everything to my understanding didn't treat me any differently being a female making the purchase on my own answered all my questions More
Poor experience after many previous visits $269 for replacement of two low beams and an oil service. 2 and 1/2 hours...I had an appointment and was there on time. $269 for replacement of two low beams and an oil service. 2 and 1/2 hours...I had an appointment and was there on time. More
Disappointed I came in to get high beam, low beam, and directional lightbulbs replaced. They were working 3 days before servicing. The crew were hesitant to fix it I came in to get high beam, low beam, and directional lightbulbs replaced. They were working 3 days before servicing. The crew were hesitant to fix it. I was pressed to think about trading in my car. I received a letter from the sales manager while I was sitting in the waiting room. In the end the low beam bulbs were replaced only. My attendant had an attitude. I bought my car here, was asked to use the garage for car maintenance. I used to get great service. My car looks bad but it still runs great. More
Review Sherry and the crew were very professional and cooperative. I did not feel pressured into any situation and they were very helpful during a couple of Sherry and the crew were very professional and cooperative. I did not feel pressured into any situation and they were very helpful during a couple of stressful moments that ended up being problems that were not in either parties hands. I would gladly refer Sherry and Heiser to anyone looking. More