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Heiser Chevrolet Cadillac
West Bend, WI
1,302 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,303 reviews
July 17, 2019
The work that was done was completed in time The people at Heiser are very friendly they will go 110% to help you out and the work they do is exceptionally great, place is very clean prices are r The people at Heiser are very friendly they will go 110% to help you out and the work they do is exceptionally great, place is very clean prices are reasonable good friendly people More
by GPRIEBE1
Verified CustomerEmployees Worked With
Joe Vicari Jr., Glen Gierach
July 17, 2019
Very good and efficient Brought my vehicle in for service, it was done quickly, and I have had no issues with Heiser. The people are friendly and knowledgeable. I like the e Brought my vehicle in for service, it was done quickly, and I have had no issues with Heiser. The people are friendly and knowledgeable. I like the efficient work done there. More
by Maladas
Employees Worked With
July 16, 2019
Service Everyone at Heiser have always been great. The Service Department has been so nice and always has their work done in a very timely manner. Everyone at Heiser have always been great. The Service Department has been so nice and always has their work done in a very timely manner. More
by ASHASKE
July 15, 2019
Knowing what you want Walking into the dealership and them knowing exactly what you like it’s something else even the color and size What’s important to me Great job Walking into the dealership and them knowing exactly what you like it’s something else even the color and size What’s important to me Great job More
by BASSMASTER777
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
July 12, 2019
Tires We bought tires and so far the experience has been good. Sherry is a good person to work with. She is very caring person. I look forward to working We bought tires and so far the experience has been good. Sherry is a good person to work with. She is very caring person. I look forward to working with her in the future. More
by Littelpula22
July 11, 2019
Repaired air conditions as agreeded price on time my car has only been serviced my a gm dealer since purchase they fixed on air conditioner on time and agreed price. will recommend them and will use my car has only been serviced my a gm dealer since purchase they fixed on air conditioner on time and agreed price. will recommend them and will use in the future More
by ERICSCHEIB
Employees Worked With
Service writer
July 10, 2019
Love the car and the service. Had oil change and tire rotation. Was done on time and right. Also had a ride to the local Ymca. thank you thank you Thank you................... Had oil change and tire rotation. Was done on time and right. Also had a ride to the local Ymca. thank you thank you Thank you................... More
by Happy Chev owner
Employees Worked With
July 09, 2019
Great customer service Mathias Dirksen was our sales rep. He was friendly and had great customer service skills. He worked with us and tried hard to meet our terms to make Mathias Dirksen was our sales rep. He was friendly and had great customer service skills. He worked with us and tried hard to meet our terms to make it affordable for us!! I would recommend him to anyone!! More
by SIMONIS16
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
July 09, 2019
Great experience Very professional and helpful . Our sales person was great , very nice and helpful . When the sale was complete she took the time to show us how eve Very professional and helpful . Our sales person was great , very nice and helpful . When the sale was complete she took the time to show us how everything worked . All I can say is she is awesome !! More
by TIMDENNIS774
July 07, 2019
They are a great team at this dealership They did an awesome job at diagnostic, fixed the vehicle, I appreciate their courtesy rides, I drop off the vehicle in the am and they take me to wor They did an awesome job at diagnostic, fixed the vehicle, I appreciate their courtesy rides, I drop off the vehicle in the am and they take me to work and pick me up at when convenient for me. Thanks Heiser! More
by MPJ10
Employees Worked With
Matt in service
