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Heiser Chevrolet Cadillac
West Bend, WI
1,299 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,299 reviews
July 29, 2019
Easy transition from one lease to the next Went in for an oil change on my current lease and was able to pick out a new vehicle and get the paperwork started so I could get the new car in just Went in for an oil change on my current lease and was able to pick out a new vehicle and get the paperwork started so I could get the new car in just a couple of days. More
by LAURELDEGNITZ
Verified CustomerEmployees Worked With
Helpful July 25, 2019
Excellent staff and customer service. Very knowledgeable and friendly staff. Made me a deal exactly at where I wanted to be price wise. I will highly recommend Heiser to everyone. Very knowledgeable and friendly staff. Made me a deal exactly at where I wanted to be price wise. I will highly recommend Heiser to everyone. More
by JLZ1963
July 24, 2019
very good sales person Taz had all the answers to my questions. He took the time to explain all the features and how to use them. He knew everything about the sales person Taz had all the answers to my questions. He took the time to explain all the features and how to use them. He knew everything about the new Traverse. More
by LKUSCHLL
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
July 24, 2019
Great Experience I pretty much knew exactly what I wanted before I went to Heiser. Cesar Nunez was my sales person, He was very professional yet very funny. I had a gr I pretty much knew exactly what I wanted before I went to Heiser. Cesar Nunez was my sales person, He was very professional yet very funny. I had a great experience working with him and would recommend Cesar and Heiser to anyone. P.S. I love my Equinox Red Line Edition More
by EJLESZCZAK
July 22, 2019
Great Service It started when I called. I was given the soonest available appointment. When I got to Heiser my tire problem was assessed quickly and I was given the It started when I called. I was given the soonest available appointment. When I got to Heiser my tire problem was assessed quickly and I was given the safest alternative. My tire was fixed. The person who handled my problem was very nice and informative. I am very pleased with the result. More
by SACHSEJIM
Employees Worked With
July 17, 2019
Quick and Painless There was nothing about my experience there that was unpleasant. The people, the facility, the test drive, the paperwork process, everything was done There was nothing about my experience there that was unpleasant. The people, the facility, the test drive, the paperwork process, everything was done in such a way that was quick but not so quick it felt like I was being pushed out the door. I went after work and was still home for dinner. Will go back when my lease is up for my next vehicle! More
by STEVE_KALINOSKI
Employees Worked With
Rick Nelson, Mathias "Taz" Derksen
July 17, 2019
The work that was done was completed in time The people at Heiser are very friendly they will go 110% to help you out and the work they do is exceptionally great, place is very clean prices are r The people at Heiser are very friendly they will go 110% to help you out and the work they do is exceptionally great, place is very clean prices are reasonable good friendly people More
by GPRIEBE1
Employees Worked With
Joe Vicari Jr., Glen Gierach
July 17, 2019
Very good and efficient Brought my vehicle in for service, it was done quickly, and I have had no issues with Heiser. The people are friendly and knowledgeable. I like the e Brought my vehicle in for service, it was done quickly, and I have had no issues with Heiser. The people are friendly and knowledgeable. I like the efficient work done there. More
by Maladas
Employees Worked With
July 16, 2019
Service Everyone at Heiser have always been great. The Service Department has been so nice and always has their work done in a very timely manner. Everyone at Heiser have always been great. The Service Department has been so nice and always has their work done in a very timely manner. More
by ASHASKE
July 15, 2019
Knowing what you want Walking into the dealership and them knowing exactly what you like it’s something else even the color and size What’s important to me Great job Walking into the dealership and them knowing exactly what you like it’s something else even the color and size What’s important to me Great job More
by BASSMASTER777
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
