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Heiser Chevrolet Cadillac
West Bend, WI
1,299 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,299 reviews
August 13, 2019
Great customer service and trade in negotiation Heiset treated us very professionally. Glen and Gary did their best at getting us into the truck we wanted. They provided fast and friendly service Heiset treated us very professionally. Glen and Gary did their best at getting us into the truck we wanted. They provided fast and friendly service More
by MARKKIMHAU
Verified CustomerEmployees Worked With
Gary Marcouiller, Glen Gierach
Helpful August 13, 2019
Excellent sale person Lee ,you rock l love my new vehicle th 🥰 lee you rock,you were knowledgeable about the vehicle that I chose and made my decision very easy to make I love my Buick Verano thanks for everyth 🥰 lee you rock,you were knowledgeable about the vehicle that I chose and made my decision very easy to make I love my Buick Verano thanks for everything. More
by CDENISE.1234
Employees Worked With
August 07, 2019
Check engine light Didn't get nearly as much as I wanted for my trade in .check engine light came on 3 days after purchase that's a costly fix to get it to go through em Didn't get nearly as much as I wanted for my trade in .check engine light came on 3 days after purchase that's a costly fix to get it to go through emissions I was hoping the dealership would fix that problem for us we did call about it but no response back More
by CV-VITALE
Employees Worked With
Rick Nelson, Chad Braeger, Mathias "Taz" Derksen
August 07, 2019
Amazing staff The staff was very helpful and courteous. Once I found the vehicle I wanted they made the deal go smoothly and quickly. Best experience I have had wit The staff was very helpful and courteous. Once I found the vehicle I wanted they made the deal go smoothly and quickly. Best experience I have had with a dealership. More
by Kraggel
August 06, 2019
They do a very good job. We love Heiser they are great with their prices and have bought three cars there so far. They are really nice people to deal with. They are honest, We love Heiser they are great with their prices and have bought three cars there so far. They are really nice people to deal with. They are honest, and able to service our vehicles and look out for the safety of our family. More
by Steve09
Employees Worked With
Other Employees :
Rick Nelson, Mathias "Taz" Derksen, Michael Sires
August 04, 2019
Easy transition from one lease to the next Came in to have an oil change on my existing vehicle and was able to pick out a new lease car and test drive it too! I had the new vehicle within 2 d Came in to have an oil change on my existing vehicle and was able to pick out a new lease car and test drive it too! I had the new vehicle within 2 days... More
by LAURELDEGNITZ
August 01, 2019
Great Service Came in for a quick oil change and got it with prompt service. In and out in about 30 min which included a car wash. Came in for a quick oil change and got it with prompt service. In and out in about 30 min which included a car wash. More
by JKRUEGER7
Employees Worked With
Mathew Myszka
July 31, 2019
Happy I have been very happy with my service. I enjoy working with Nathan in the service dept he is very helpfully and I enjoy working with him along with C I have been very happy with my service. I enjoy working with Nathan in the service dept he is very helpfully and I enjoy working with him along with Cesar. More
by SHEPPARD0
July 31, 2019
fast and easy service In and out in a few hours. Priced right. I will use them as my first choice for service. I noticed that my neighbors user them also. In and out in a few hours. Priced right. I will use them as my first choice for service. I noticed that my neighbors user them also. More
by WKSIEBERT
Employees Worked With
July 30, 2019
Exceptional Service extreem friendliness Very honest mechanics fair priced and good workmen ship.frewuent specials and multiple discounts . All team at heiser west bend will go above and beyo Very honest mechanics fair priced and good workmen ship.frewuent specials and multiple discounts . All team at heiser west bend will go above and beyond to make you feel at home... More
by Isaac G.
Employees Worked With
Other Employees :
Lana service manager and Matt..., Rick Nelson, Chad Braeger
