Back

Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,299 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
Contact Dealership

2620 W Washington St

West Bend, WI

53095

Directions

Filter Reviews by Keyword

By Type

Showing 1,299 reviews

September 03, 2019

New Cadillac Lease Very easy to work with, even searched for the exact vehicle we wanted and were able to get it from another dealer. Top notch service! More

by TIM.RAASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vicari Jr., Glen Gierach
Sep 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Tim, Thank you for the great review! We are so happy to hear that Heiser and the team made this a great experience for you, and helped to find exactly what you were looking for. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Cadillac!

September 03, 2019

Excellent Our whole experience was great. Wonderful salesman Cesar. Everyone was nice. I like the personal service that was provided. Quality salesmanship coul More

by JUNER5AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wallace told us about Heiser, Joe Vicari Jr.
Sep 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! Glad to hear that your experience with us was great. Thank you for choosing Heiser, and we hope to see you again soon. Enjoy your new ride!

September 01, 2019

Excellent Service We had a great experience with Heiser. Great service. Friendly staff. Fast and quick delivery. Worked hard for our business. Especially appreciated Ce More

by SENEGALBK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Sep 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! We are so happy to hear that your experience with Heiser and the team was a great one. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 28, 2019

Excellent Service Everyone did a great job. We are very happy with our purchase. Even a with a little of a misunderstanding of sale. They still took care of us and more More

by MBASLER227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the financial guy who only works 2 days a week. , Joe Vicari Jr.
Aug 28, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! We are so glad to hear that you're very happy with your purchase. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2019

Awesome This was one of the most easiest purchases as of date. Sherry got me a exact car I wanted and provided me a fair and honest price up front. Sherry wa More

by ccarlsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that Sherry has helped to make it a 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2019

timely I went in and they got me in for my needs. Rotors and brake work was done very quickly. Drives much better. Thanks to everyone!! More

by fwsevert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thanks for the great review! Glad we could make your experience positive and efficient. Thank you for choosing Heiser and we hope to see you again soon.

August 15, 2019

Quick and easy. Had an idea or what I was looking for, after looking at and driving several vehicles we decided on one. Was able to pick up vehicle the following day More

by GODJRS69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Glen Gierach
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thanks for the 5-star review! We are happy to hear that we were able to find just what you were looking for. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 15, 2019

Regular Maintenance, recall and oil leak Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were More

by ROGER.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan in Service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Roger, Thanks for the great feedback! Glad to hear that you had a positive experience with our service team. Thank you for choosing Heiser and we look forward to seeing you again in the future!

August 14, 2019

Prompt courteous and complete. I have come to depend on the service here, even though it is further away than other dealers from my home. Best Chevy dealership around. More

by BKDELL222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Aug 27, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that we have provided you with an all around 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 13, 2019

What took do long I dropped my car off to have a recall taken care of said it would be 1.5 to 2 hours. I needed to do a few things with the family shortly after I dr More

by skhowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Aug 29, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We sincerely apologize for the extended wait for your vehicle during your service appointment. Our service director Lana will be giving you a call to discuss your concerns if she has not already done so. Thank you, Heiser Chevrolet Cadillac

...
119
...