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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,302 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,303 reviews

September 21, 2019

Very nice . Easy in and out. The employees were friendly and my vehicle was returned washed. Great service. I was able to set up my service online. More

by RANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Heiser Chevrolet Cadillac responded

Dear Randy, Thank you for the great review! We are happy to hear that your experience with our service department was quick and easy. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 20, 2019

Excellent Customer Service We attended a New Customer Event this week and found it to be very informative; we were happy we went. Afterwards, Sherry Konek was very helpful in a More

by adb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathias "Taz" Derksen
Sep 20, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've had a great experience with us and that you enjoyed our New Customer Event. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 17, 2019

Misinformed and unorganized One month after buying my truck, I'm still going back at least once or twice a week to clear up issues. It took me at least 3 visits to get the right More

by rcravens718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Worley
Oct 10, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We sincerely apologize for your frustration during your sales experience. Can you please private message us your contact information so our General Manager can reach out you to learn more about your concerns? Thank you

September 17, 2019

No hassel car buying Great service and product representation. Al questions were answered accurately and with pride. I knew what I wanted. The product I purchased is exact More

by SKITTLESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
Sep 18, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that Al helped to find exactly what you were looking for. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 17, 2019

Great Service Sherry and Gary were amazing to work with. Made the buying experience easy and smooth. Would recommend anyone to go to them for any car need. More

by DAVID.KLEIST30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
Sep 18, 2019 -

Heiser Chevrolet Cadillac responded

Dear David, Thank you for taking the time to leave us a great review! We are thrilled to hear that your experience with Heiser and the team was easy and smooth. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 15, 2019

Amazing service Amazing customer service. Very friendly, courteous, patient, fun to work with. No pressure sales, and willing to work with you. They make you feel More

by CBAALKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vicari Jr.
Sep 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! We're so happy to hear that your experience with Heiser and the team was amazing. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 15, 2019

Great experience Drove from Milwaukee to see a vehicle, Upon arrival the truck was there with my name on it. Did a test drive. Cesar handled everything the way it was More

by GREGORY.BRANDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
Sep 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Gregory, Thank you for the 5-star review! Glad to hear that you had a great experience with Heiser and the team. We greatly appreciate your business and look forward to seeing you again soon. Hope you're enjoying your new truck!

September 14, 2019

They do a very good job. They do an excellent job. Nate & Ryan help me get new tires for my daughters car and a sway bar fixed. They were able to do it in one day and get her More

by Steve09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate & Ryan, Rick Nelson, Mathias "Taz" Derksen
Sep 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Steve, Thank you for the 5-star review! We are happy to hear that you had a great experience with Heiser and the service team. Thank you for choosing Heiser and we hope to see you again soon!

September 12, 2019

Best Experience I’ve had experiences with several dealerships over the years, some good, some not so good. Dealing with Sherry and Heiser was awesome! Absolutely no c More

by Rachel Peichl-McGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Heiser Chevrolet Cadillac responded

Dear Rachel, Thank you for the great review! We are so happy to hear that Heiser and Sherry helped to find what you were looking for and provided you with a great dealership experience. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

September 12, 2019

Awesome to work with Sherry is one of the reasons why we are a return customer. Very easy to work with and makes things happen for our needs and wants. More

by K1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
Sep 12, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that you continue to have great experiences with Heiser and Sherry. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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