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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,304 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,304 reviews

October 03, 2019

Awesome Experience Taz was so willing to work with us and customize a vehicle to meet my desires. He's been super informative and always willing to help you out. He's be More

by ReneeHelbig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Renee, Thank you for the great review! We are so happy that you had an awesome experience with Taz and the rest of the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 03, 2019

Amazing service I highly enjoy coming to this dealership. Sherry is incredibly kind and funny and makes shopping for cars less stressful!! I love this dealership and More

by legofan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are thrilled to hear that you enjoy your visits with Heiser and Sherry. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 03, 2019

recurring "Check Engine" light The service department and salesperson (OB) took really good care of us when this problem came up within a few days of the purchase of our used Impala More

by MEDDEVCOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"OB" and the Service Manager (forgot her name)
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've had a great experience with our service department, as well as with OB. We greatly appreciate your business and look forward to seeing you in the future. Glad you're enjoying your new Impala!

October 03, 2019

Glen was great. It was kind of a hectic time but everybody spent the extra to make sure it was done the same day, They were all so great. More

by ROBERTSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Gierach, Bob Felder
Oct 04, 2019 -

Heiser Chevrolet Cadillac responded

Dear Robert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with our service department. We greatly appreciate your business and look forward to seeing you again soon!

October 02, 2019

Oil change The people were friendly and helpful. The facility was clean and comfy. My kids had fun on the play room. My service was quick and I was completely sa More

by KLOBOTZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that you had a great experience with us and enjoyed our customer lounge and kids area. Thank you for choosing Heiser and we hope to see you again soon!

October 02, 2019

Service on my Equinox The service staff was very polite and responsive to my needs.They completed all the repairs in a timely manner. Would recommend Heiser to others. More

by ASKREUSER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! Glad to hear that you had a great experience with our service department and enjoyed our customer lounge. We greatly appreciate your business and hope to see you again soon!

October 02, 2019

New lease Enjoyed the actual process of leasing a new vehicle from this Heiser Dealership.It went smoothly through the choosing of different vehicles to negotia More

by LORISCHULZ58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Lori, Thank you for taking the time to leave us a great review! We are so happy to hear that you had a smooth and 5-star experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 02, 2019

Service Everyone was friendly and professional. They set schedule appointments to our schedule. They listen to us. The room to wait is very nice and it is More

by EPULS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve.
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! Glad to hear you've had a great experience with our service department and enjoy our customer lounge. Thank you for choosing Heiser and we look forward to seeing you again soon!

October 02, 2019

Experience Great experience and great sales man. Have done lots of business with heiser and will continue to do so as long as everything works out . More

by CASANDRAGURROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Felder
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Casandra, Thank you for the 5-star review! We are thrilled to hear that you've continued to have a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 02, 2019

Oil Change and tire rotation. Everyone I deal with is pleasant and knowledgeable. We will return when we need another vehicle. We took our son to Heiser when he needed a newer vehi More

by RJMARTIN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear RJ, Thank you for taking the time to leave us a 5-star review! Glad to hear that you had a great experience Cesar and the rest of the Heiser team. We greatly appreciate your business and look forward to seeing you again soon!

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