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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,304 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,304 reviews

October 15, 2019

relaxed with no pressure Overall I had a good experience at Heiser Chevrolet. Leigh Mattilla was pleasant to work with, relaxed and no pressure.She was very helpful introducin More

by JPVANDERMAUSE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
Oct 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that Leigh helped you through the process with ease. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 10, 2019

Oil change and tires rotation Friendly people every time. Will continue to bring my car and will buy another truck or car from Ceasar. Looking for a new or used vehicle in 2 years More

by RANDPLANDOLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you've had a great experience with Heiser and our sales department. We greatly appreciate your business and look forward to seeing you again soon for a new vehicle!

October 09, 2019

great service from buying to the services dept and everyone in-between , did a great job and very friendly and helpful great place to buy a car . More

by PAPANANASANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nelson, Glen Gierach
Oct 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you had a 5-star experience with us. We greatly appreciate your business and look forward to seeing you again in the future!

October 09, 2019

Found the help we needed! We were looking for something rather unusual. We needed nitrogen in our camper tires. They were able to get this done the same day I called, and wor More

by PJDEAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hanke
Oct 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. Thank you for choosing Heiser and we hope to see you again soon!

October 08, 2019

Wonderful service. Great service. Cesar & Rick worked with me until I found a vehicle within my budget and finding features I wanted. This is my 3rd car from Heiser beca More

by BKELSO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
Oct 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that you've continued to have a great experience with Heiser and the team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 08, 2019

Unhappy with customer service When the service writer I worked with called to tell me the car was done, I asked to be picked up by the shuttle driver at noon. At 12:20 pm I called More

by JTMERCIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 10, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We sincerely apologize for your last experience with our service department. A manager will be contacting you to learn more about your concerns and address issues that need improvement with our staff. Thank you for reaching out to us.

October 08, 2019

Great salesman Cesar was one of the best salesman I have ever worked with. Cesar treats you like a person not just another sales in the books for him. I would buy an More

by SCOTTWENDLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Felder
Oct 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Scott, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and the team. We greatly appreciate your business and hope to see you again soon. Hope you're enjoying your new ride!

October 07, 2019

very good they all do a great job no problems at all good job. they all seamed to know an do their job very well very good group. More

by HERDTJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear James, Thank you for taking the time to leave us a great review! We are always happy to help. Thank you for choosing Heiser and we hope to see you again soon.

October 03, 2019

Dealerships Everybody at heiser are great. From the time you walk in the door, lots of hello's and smiles. Bad experiences at Bob Fish and now Lynch wont ever try More

by MICHAELWIEDMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Michael, Thank you for taking the time to leave us a great review! We are so happy to hear that you had a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Welcome to the Heiser family of owners!

October 03, 2019

Purchased 2016 silverado Great experience. Cesar was the best, what an awesome salesman and asset to your company. Will buy again and again from Cesar and send as many people More

by HAGERCOMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nelson, Chad Braeger
Oct 03, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a great review and recommendation! We are thrilled to hear that you had a great experience with Cesar and the rest of the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Glad you're enjoying your new Silverado!

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