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Heiser Chevrolet Cadillac
West Bend, WI
1,304 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,304 reviews
October 23, 2019
Great! Cesar was very knowledgeable, friendly, and helpful. He wanted to make sure that I got everything that I was looking for in vehicle and that I didn't Cesar was very knowledgeable, friendly, and helpful. He wanted to make sure that I got everything that I was looking for in vehicle and that I didn't settle for anything less. More
by EJASTUETTGEN
Verified Customer
October 22, 2019
Oil change in my 2017 Chevy Malibu. Was disappointed. With who ever work on my car. I had a crack in my windshield from a rock and when Safelite came to replace i the windshield they fou Was disappointed. With who ever work on my car. I had a crack in my windshield from a rock and when Safelite came to replace i the windshield they found a crack in it where I had Heiser change my windshield wipers. .Also they did not fill my windshield wiper fluid. More
by SAC224
Employees Worked With
Rick Nelson, Joe Vicari Jr., Taylor Nelson
October 18, 2019
All personal we’re great Even though the vehicle was out of warrenty the service people went out off ther way to determine that there was a corporate responsibility and a very Even though the vehicle was out of warrenty the service people went out off ther way to determine that there was a corporate responsibility and a very expensive cost to me was averted. Many thanks to those who Tom the extra step’ More
by JIMCLARK1932
Employees Worked With
Don’t remember dates or names anymore 87 years old
October 18, 2019
It was a very good experience dealing with Heiser Heiser had the truck on the lot I wanted. Was in contact with Sherry Konek. Called her on a Saturday morning while I was out of town and told her that Heiser had the truck on the lot I wanted. Was in contact with Sherry Konek. Called her on a Saturday morning while I was out of town and told her that's the truck I wanted. Stopped Monday after work and signed all the paper work. It was a pleasure dealing with Sherry. This is my 3rd leased vehicle from there. I'm very happy being in the Heiser family and dealing with Sherry and Heiser in the future. More
by MIKEGINDT
October 17, 2019
Great salesman Very friendly salesman and willing to take time out to go through the extras on our vehicle. At closing he linked our phones to the car and was happy Very friendly salesman and willing to take time out to go through the extras on our vehicle. At closing he linked our phones to the car and was happy to help us with whatever we need. More
by RSTUETTGEN
October 17, 2019
Very pleasant Sherry was very pleasant to work with, knowledgeable and no pressure sales. This was the first time my daughter experienced buying a car and Sherry s Sherry was very pleasant to work with, knowledgeable and no pressure sales. This was the first time my daughter experienced buying a car and Sherry shared personal experiences that were very comforting for my daughter. More
by LINDSLEY4
Employees Worked With
October 15, 2019
New Chevy We had a very good experience purchasing our truck with Chad at Heiser. The showroom was very accommodating for my family which really helped with ha We had a very good experience purchasing our truck with Chad at Heiser. The showroom was very accommodating for my family which really helped with having my kids along. Chad was very informative and helpful with our purchase. More
by REBECCALPAYNE4
Employees Worked With
Chad Braeger
October 15, 2019
New Car Transaction My recent transaction of trading in my Escalade and leasing an XT6 was smooth and fair for all. The dealership was helpful in all ways and made the t My recent transaction of trading in my Escalade and leasing an XT6 was smooth and fair for all. The dealership was helpful in all ways and made the transition enjoyable, safe, and relaxing. More
by CATURNC6
Employees Worked With
Joe Vicari Jr., Glen Gierach
October 15, 2019
Over the top GREAT experience Great staff, every question answered, very good deal on a new truck, easy paperwork. Very personal attention through the process; everyone you meet is Great staff, every question answered, very good deal on a new truck, easy paperwork. Very personal attention through the process; everyone you meet is welcoming and helpful More
by SAILGANESHA
Employees Worked With
October 15, 2019
Excellent Service Salesman wss very helpfull and patient. He took the time to help me find a vehicle I really loved. Thank you so much for all you did for me and my fam Salesman wss very helpfull and patient. He took the time to help me find a vehicle I really loved. Thank you so much for all you did for me and my family. More
by SHOWNTAYLOR72
Employees Worked With
Rick Nelson, Chad Braeger
