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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,304 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,304 reviews

December 16, 2019

sales people rating the people were from a 1 to 10 I rate them a 12 !!!!! the salesmen listened to all my requests and concerns --- after getting the car I had a pro More

by DRBECHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Minix, Gary Marcouiller, Mathias "Taz" Derksen
Dec 18, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Taz and the rest of the Heiser team. Thank you for choosing Heiser Chevrolet Cadillac in West Bend, we hope to see you again soon!

December 15, 2019

Getting the best price. Treated well and received good service. The people went out of their way to insure all avenues of discounts were available and deducted from the price More

by Jpdorn1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller, Michael Sires
Dec 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the 5-star review! We are pleased to hear that you had a great experience with Cesar and the Heiser team. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new ride!

December 13, 2019

As I hoped it would be. Had vehicle in for new tires, oil change, and new battery Service was delivered as advised it would be. Have used this dealer exclusively and will c More

by BOONEGROVE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you continue to have a great experience with us. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

December 12, 2019

Great experience Helpfulness and ease of doing business. People were friendly, made us feel comfortable and answered all our questions. If Chad did not have the answer More

by CHAPEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Chad Braeger
Dec 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with Chad and the Heiser team. Thank you for choosing Heiser and we look forward to seeing you again in the future. Enjoy your new ride!

December 12, 2019

Very good Warranty work all went well 6 vehicle bought or leased here very friendly will give them a chance for future vehicles thank for the good job. More

by KERNISSE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen
Dec 16, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you continue to have a great experience with Heiser and the team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 09, 2019

Oil change Very pleased with oil change, was done on time, happy with service, as they called when it was ready. Will come back again when service is required More

by David Koelpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Braeger
Dec 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2019

THIS JUST IN Made the buying experience a pleasure! Can't wait to come in for my first oil change and see all the people who made it so easy. More

by AJENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : molly was very helpful!
Dec 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Sherry and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 08, 2019

Fast and Easy I made my appointment online for my vehicle's first oil change and tire rotation. It was super easy! When I arrived I was asked if I was waiting or ne More

by Jen Aker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
Dec 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Jen, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2019

Friendly, positive, professional I really enjoyed working with Sherry. She did not make me feel pressured into making any decisions I was not comfortable with. My overall experience w More

by RKLEMM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan (finance), Rick Nelson
Dec 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a pleasant experience with Sherry and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 06, 2019

Ease in sale Cesar was a wonderful salesman. He offered alot of information on the Blaser. That was the car I was interested in purchasing. Also the different opti More

by suefenton054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vicari Jr., Taylor Nelson
Dec 09, 2019 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Cesar and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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