Heiser Chevrolet Cadillac

We were greeted as we entered to building. The sales person and finance person were very helpful. The pick up of our new vehicle was great. The car was spotless with a full tank of gas. Leigh took all t person and finance person were very helpful. The pick up of our new vehicle was great. The car was spotless with a full tank of gas. Leigh took all the time necessary to go over all the equipment on the car and make sure we understood how to use it. More

Helpful, friendly Good for getting in for service. had a car available when repairs done. still don't know what all is covered or not covered under warranty. Good for getting in for service. had a car available when repairs done. still don't know what all is covered or not covered under warranty. More

The people were helpful, friendly and knowledgeable about product. Appreciative of the follow up notes. We shopped here based on reputation. Pricing was fair. Really enjoyed working with Leigh. product. Appreciative of the follow up notes. We shopped here based on reputation. Pricing was fair. Really enjoyed working with Leigh. More

GMC pick up service I had a oil change made an appointment I got in on time and was out before the time I was told it would be done. I had a oil change made an appointment I got in on time and was out before the time I was told it would be done. More

Recall repair Repair was done in the quoted time. Waiting area was ok. Coffee dispenser did a good job blending my drink.Truck was washed and clean. Repair was done in the quoted time. Waiting area was ok. Coffee dispenser did a good job blending my drink.Truck was washed and clean. More

Glen was very nice to work with. The service dept. were grea The guys in service were very accommodating and great to work with!! Our sales person, Glen, was wonderful to work with. We would recommend Heiser. The guys in service were very accommodating and great to work with!! Our sales person, Glen, was wonderful to work with. We would recommend Heiser. More

Easy to work with the dealership The staff listened to what we had to say; answered questions professionally, did not pressure, but presented options that might meet our needs. They The staff listened to what we had to say; answered questions professionally, did not pressure, but presented options that might meet our needs. They found a car that was perfect for us and took the time to demonstrate all the features. They have contacted us several times to ensure we were happy with the vehicle and did not have any questions. This is the best experience we have ever had purchasing a vehicle. We definitely are recommending them to our friends and will return for our next purchase. Keep up the good work! More

Very friendly and helpful people Buying experience was by far the best buying experience I've had. All the people in my buying experience were very helpful and informative and did not Buying experience was by far the best buying experience I've had. All the people in my buying experience were very helpful and informative and did not make you feel pressured into any decision whatsoever. Definitely will return to Heiser when in the market for another vehicle. More

It was a great experience! Everything went smoothly. It was a good experience. The saleman, Chad, was a great helper! He showed us everything about the new cars and how each of Everything went smoothly. It was a good experience. The saleman, Chad, was a great helper! He showed us everything about the new cars and how each of them worked. More

Amateurish I had a newer salesperson which was fine. Understand everyone will continue to learn on the job. However, when getting a purchase contract for my us I had a newer salesperson which was fine. Understand everyone will continue to learn on the job. However, when getting a purchase contract for my used vehicle, the finance person didn't even know it was "certified" and I had to show them on my phone via the website so I had a warranty, etc. The sales person went to another location to pick up vehicle for my test drive (not the one I originally wanted - sold @ 8:30 pm that night - 2 1/2 hours after she called to tell them she was picking up for a test drive in morning). They were accommodating with our work schedule but very unhappy when I had to pay for a 2nd set of keys and put in only a half tank of gas because it was used (2017 and paid almost $30,000). Have had good service for other vehicle in past which is why I'm leaning towards recommending to others. More