Heiser Chevrolet Cadillac

Beyond Poor Poor communication from the the start with ordering the parts through the service advisor to the non response i got from the service manager regarding Poor communication from the the start with ordering the parts through the service advisor to the non response i got from the service manager regarding the lack of service that was expected to the quality of work provided where the car was still broke and more items wrong due to poor service and returned to me as a repaired vehicle. Lack of documentation as to what happened to my car to no documentation as to what was checked during the multi point inspection...After waiting 2 weeks for a call from the service manager which i told was going to happen to discuss these issues it took me going into speak with the GM Rafael to get my answers. After i received my multi-point inspection report -i noticed the brake pads had the same amount of life left in them that they had when i took the car in a year ago and i put an additional 20000 miles on the vehicle since then and with no additional brake wear. seems kinda fishy. More

Serviced Colorado; purchased Cadillac same day! Truck service totally thorough and spot-on-time as always. Bought a Cadillac XTS while we waited! Always a pleasure working within Heiser Automotive d Truck service totally thorough and spot-on-time as always. Bought a Cadillac XTS while we waited! Always a pleasure working within Heiser Automotive dealerships. More

Leigh was very helpful and understand what I was looking for a truck.. she was very helpful on get everything set up in my 2020 Chevy Silverado custom...I would recommend this team to anyone !!! Thanks for a truck.. she was very helpful on get everything set up in my 2020 Chevy Silverado custom...I would recommend this team to anyone !!! Thanks More

I needed to take my car in for a recall and they were quick to get me scheduled and turned around the car in less than an hour. Fast friendly service just the way it should be. quick to get me scheduled and turned around the car in less than an hour. Fast friendly service just the way it should be. More

Great place to buy or lease. We had a great experience when we came in to lease our new truck. Everybody was friendly and very helpful. when we came in to lease our new truck. Everybody was friendly and very helpful. More

Car sold for scrap due to GM's poor design Took in car for battery heating issue (cold weather) ended up with GM guided disaster only to find out that GM poor battery leveling software had dama Took in car for battery heating issue (cold weather) ended up with GM guided disaster only to find out that GM poor battery leveling software had damaged battery during its service life. (applying recall firmware upgrade renders car unusable/no longer able to charge) GM expecting customer to pay thousands of dollars of repairs on a self induced engineering defect will find future customers all getting same experience (i.e. Chevy Bolt with same planned failure mode installed) I lost a 40k car that depreciated to scrap iron, way to go GM. More

Great support from Glen! He helped me find exactly what I wanted in my price range, communicated with me during the whole process and even after the sale was done. Thanks Glen! I wanted in my price range, communicated with me during the whole process and even after the sale was done. Thanks Glen! More

excellent service I had the privilege of working with Glen. He was very knowledgeable on the vehicle I was interested in, and helped me figure out all the little bumps I had the privilege of working with Glen. He was very knowledgeable on the vehicle I was interested in, and helped me figure out all the little bumps I kept hitting. More

Very Pleased Once again Hieser does not disappoint! They were able to accommodate me on very short notice! Work was done on time in a timely manner! Once again Hieser does not disappoint! They were able to accommodate me on very short notice! Work was done on time in a timely manner! More

Really liked the Experience Really liked the customer experience at the dealership, Ceaser was really nice and friendly and genuine caring about us. i liked how Cesar showed me a Really liked the customer experience at the dealership, Ceaser was really nice and friendly and genuine caring about us. i liked how Cesar showed me all the different features of the Chevy Trax and what they all do. More