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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,304 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,305 reviews

March 05, 2020

Heiser has some hard working, knowledgeable people employed. They really go out of their way to make the customer feel welcome, comfortable, and appreciated. I had a great experience working with them More

by JOSEPHMCLARK42
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Heiser Chevrolet Cadillac responded

Dear Joseph, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you felt welcomed and appreciated during your visit with us. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

March 03, 2020

Long Distance Negotiations This is the first vehicle purchase I have ever made sight unseen . . . buying a car in Wisconsin to be delivered to Texas was not something I could ha More

by CWCYPERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Miller, Sarah Ostranger, Rafael Rivera, Mathias "Taz" Derksen, Bob Felder
Mar 05, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to share your experience! We are thrilled to hear that you enjoyed your time with Taz and the Heiser team while purchasing your vehicle out of state. Thank you for choosing Heiser Chevrolet Cadillac, hope you're enjoying your beautiful new Cadillac XTS!

March 01, 2020

I’m pleased with the service received the last few years and had been my preferred dealer to go to for service and also for leasing More

by JOSE_CALDERON1
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Heiser Chevrolet Cadillac responded

Dear Jose, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've continued to have a great experience with Cesar and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 26, 2020

The dealership is all about customer service. My sales professional was knowledgeable about my Tahoe and made the sales process pleasurable. This was my 3rd Tahoe I purchased from TAZ. More

by PSCHMITZ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
Feb 27, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to share your experience with us! We are thrilled to hear that you've continued to enjoy your time with Taz and the Heiser team. We greatly appreciate your business and loyalty and we look forward to seeing you again in the future. Enjoy your new Tahoe!

February 24, 2020

Had a long wait until my parts arrived due to the strike, but the dealership service department did the best they could do. Kept me informed. More

by MICHABOD
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 24, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the feedback! We are happy to hear that you were pleased with Heiser and our service department, and we sincerely apologize for the inconvenience. We greatly appreciate your business and hope to see you again soon. Happy driving!

February 23, 2020

Great customer service. Nice people. Great selection of quality vehicles. Modern facility with a nice service center and wait room. Play room for the kids. More

by BENTON47
Recommend Dealer
Yes
Employees Worked With
Chad Braeger
Feb 24, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you enjoyed our facility and your time with us. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 20, 2020

Sherry was fantastic and took the time to show us all our options. We really felt welcomed. She even managed to entertain our 11 year old through the process. She’s decided she wants to work there and has be More

by SMJANZER
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian-finance guy. He was great too!, Gary Marcouiller
Feb 21, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you and your daughter enjoyed your time with Sherry and the Heiser team. We greatly appreciate your business and hope to see you again soon. Enjoy your new ride!

February 20, 2020

Hands down my best car buying experience in the area! I have worked with many dealerships over the years and the car buying experience at Heiser was suprisingly delightful. More

by DEANRAV13
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Marcouiller
Feb 21, 2020 -

Heiser Chevrolet Cadillac responded

Dear Dean, Thank you for the kind words! We are so happy to hear that you had a great experience with Sherry and the Heiser team. Thank you for choosing Heiser Chevrolet Cadillac and we look forward to seeing you again in the future. Happy driving!

February 20, 2020

Trustworthy We appreciated the service department's attempt to offer us options on a repair of our old car, but we decided to lease a new car instead of fixing it More

by lauralandvatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Heiser Chevrolet Cadillac responded

Dear Laura, Thank you for the positive feedback! We are happy to hear that you had a great experience with Cesar and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 18, 2020

Fast and friendly service the waiting room is clean and accomadating nice area to pass time while you wait for your vehicle to be serviced More

by shawniejacklin
Recommend Dealer
Yes
Employees Worked With
Taylor Nelson
Feb 18, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your visit with us. Thank you for choosing Heiser and we hope to see you again soon.

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