Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Chevrolet Cadillac
West Bend, WI
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
March 22, 2020
I trust the team at Heiser to inform me with what needs to be serviced and work up a cost that is fair and thorough. Thank you! to be serviced and work up a cost that is fair and thorough. Thank you! More
by VJUNG
Verified CustomerEmployees Worked With
Other Employees :
Nathaniel in service, Joe Vicari Jr., Taylor Nelson
March 19, 2020
They were willing to bring the truck I was interested in to West Allis to show me. They were also willing to bargain and we came to a fair price. After the sale I needed something extra and they were mor to West Allis to show me. They were also willing to bargain and we came to a fair price. After the sale I needed something extra and they were more than happy to help me. More
by BULLELK717
Employees Worked With
Mathias "Taz" Derksen
March 17, 2020
Friendly knowledgable staff in the service department. Appointment was made quickly with times convienant with my schedule. Service was completed before the time which was promised to be done Appointment was made quickly with times convienant with my schedule. Service was completed before the time which was promised to be done More
by MWMUELLER133
Employees Worked With
N/A
March 17, 2020
Great Very helpful. Did a good job going over all the information about the car and the leasing of a new car. Very helpful with the process. Very helpful. Did a good job going over all the information about the car and the leasing of a new car. Very helpful with the process. More
by RROSKOPF9118
March 16, 2020
Oil Change Heiser workers are very professional and do excellent work. Service department is always been great. Sales and Service people at Heiser have always Heiser workers are very professional and do excellent work. Service department is always been great. Sales and Service people at Heiser have always been great. More
by ASHASKE
Employees Worked With
March 11, 2020
Awesome Dealership service department is fast friendly and professional. Highly recommend to everyone! Who wants to have their vehicle serviced the right way. Thank you Heiser and professional. Highly recommend to everyone! Who wants to have their vehicle serviced the right way. Thank you Heiser More
by LVMYBIKE52
Employees Worked With
Steve
March 07, 2020
A great experience!! People and packages are great! I would recommend buy a car from Heiser. The people treat you like you are a part of their family. would recommend buy a car from Heiser. The people treat you like you are a part of their family. More
by rickvey
Employees Worked With
Mathias "Taz" Derksen, Bob Felder
March 06, 2020
Fast friendly service I was made to feel welcome by the staff and take care of me as soon as I drove in the service bay. The person taking care of me checked me in and took I was made to feel welcome by the staff and take care of me as soon as I drove in the service bay. The person taking care of me checked me in and took a look around my car and pointed out a small mark on the back of my car that just rubbed off with no damage to the finish on my car. I was very pleased with his attention to detail. More
by SNAP.SHOT
Employees Worked With
Nathan Heimerl
March 05, 2020
oil change The service for an oil change is faster than in the past. But the chevy rewards program is a terrible experience. Hard to use exact points so I ended The service for an oil change is faster than in the past. But the chevy rewards program is a terrible experience. Hard to use exact points so I ended up over paying. More
by BLKMX1
Employees Worked With
Gary Marcouiller, Mathias "Taz" Derksen
March 05, 2020
Had good experience with the dealership Came in thinking we could not work out a deal but we did and were surprised with what the dealership could do for us to make that deal. Came in thinking we could not work out a deal but we did and were surprised with what the dealership could do for us to make that deal. More
by 4GEIDEL
Employees Worked With
