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Heiser Chevrolet Cadillac
West Bend, WI
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
April 07, 2020
This dealership is respectful and courteous and very professional They made the car buying easy they brought the truck to me so I didn’t even have to go to the dealership professional They made the car buying easy they brought the truck to me so I didn’t even have to go to the dealership More
by JRCHANDLER04
Verified CustomerEmployees Worked With
Chad Braeger, Taylor Nelson
April 06, 2020
Amazing dealership with very friendly employees! They treat you like a friend not someone they are trying to get a sale from. Very informative and truly work with you to get you what you want! treat you like a friend not someone they are trying to get a sale from. Very informative and truly work with you to get you what you want! More
by DANCEGIRLLALA
Employees Worked With
Molly, Dustin
April 06, 2020
excellent the service dept. is excellent, great to work with. very knowledgeable and always helpful. i take all three of my cars here for all my service needs. the service dept. is excellent, great to work with. very knowledgeable and always helpful. i take all three of my cars here for all my service needs. More
by BUBLITZWLDMN
Employees Worked With
nathen
April 05, 2020
Service work I really appreciated the effort to get me in and out. It was great service on short notice before a long trip out os state. I really appreciated the effort to get me in and out. It was great service on short notice before a long trip out os state. More
by ERAZMASN
Employees Worked With
service area
March 31, 2020
She was very nice and work hard for me to get this car.so I want to say thank you.keep up the good work. I want to say thank you.keep up the good work. More
by MURRYHOLMES50
Employees Worked With
March 27, 2020
the work on my car was done in the time they said it would. very professional,the work was done in the time that i was told it would be done.i needed a vehicle till the next day and Heiser provided on for me. very professional,the work was done in the time that i was told it would be done.i needed a vehicle till the next day and Heiser provided on for me. More
by PJW1061300
Employees Worked With
do not remember name,but he is always working by the middle desk when i take my car in to be worked on.
March 24, 2020
Warranty Battery Replacement Everything was handled well, glad to have this expensive repair handled under the warranty, and using the nice loaner worked out well, as the repair t Everything was handled well, glad to have this expensive repair handled under the warranty, and using the nice loaner worked out well, as the repair took a while More
by ROGER.MILLER
Employees Worked With
Nathan in Service, Mathias "Taz" Derksen
March 24, 2020
I had my car towed to the dealership on Friday night. When I stopped in Saturday the service department already appraised of the situation. They started and finished work on my car Monday. I am very sati When I stopped in Saturday the service department already appraised of the situation. They started and finished work on my car Monday. I am very satisfied with the work that was done. We looked at new vehicles on Monday. After speaking to a sales lady we will be back later in the year to make a purchase at Heiser. More
by GRAMMY2ROSE
March 24, 2020
NEW EQUINOX!!! Had a great time leasing a new Equinox from Sherry Knonek. AMAZING sales person. Gary Marcouiller did an amazing job as well. Really enjoyed worki Had a great time leasing a new Equinox from Sherry Knonek. AMAZING sales person. Gary Marcouiller did an amazing job as well. Really enjoyed working with them. More
by HANDKE
March 23, 2020
I’ve bought 2 cars from them now in 2 years, well worth the 100 mile one way drive. I highly recommend Cesar, he took great care of me, and put me into the right car for me. I drove right past the Aaron Ro the 100 mile one way drive. I highly recommend Cesar, he took great care of me, and put me into the right car for me. I drove right past the Aaron Rodgers billboards and the screaming truck guys, and have no regrets. My dealings with Joe the sales manager were actually enjoyable, i will continue to go back to them in the future. My last vehicle I bought here was newer, had more options, and was better priced than all the dealerships I drove past to get to West Bend. I think buying and getting a good deal is hard work, but I put the time in and Heiser was it 2 times in a row now. I’m 55 and this is the first dealership i bought more than 1 car from. More
by Bill S
