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Heiser Chevrolet Cadillac

West Bend, WI

4.4
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,305 reviews

April 28, 2020

great service great prices excellent people The employees have always been super helpful and friendly we recommend this dealership to all of our friends It is worth the drive to buy from the p More

by AC209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen
Apr 28, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for your positive feedback about your sales experience! We appreciate the opportunity to earn you business and hope to see you again!

April 27, 2020

Fast & great! Everyone is so helpful and considerate, especially in this time of "Safe at Home" The car was done quickly and efficiently and was sparkly clean!!! More

by Dr. Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Konek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan in service, Joe Vicari Jr.
Apr 27, 2020 -

Heiser Chevrolet Cadillac responded

Dear Dr. Joanne, Thank you very much for your positive feedback! We appreciate your comments and look forward to seeing you again soon!

April 25, 2020

Heifer has always been very cordial and professional. This latest visit was complex. I appreciated the length they went to determine the cause of the problem. More

by rev_schram
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 27, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for sharing your positive feedback with us! We appreciate your business. Sincerely, Heiser Chevrolet West Bend

April 24, 2020

very goodWithout a power lift and clos My drivers side door does no lock unless I use the fob. Without a power lift and closer I have trouble closing the tailgate. After the Pandemic I wi More

by PDOPKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathias "Taz" Derksen
Apr 27, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for sharing your feedback with us. Can you please send us your contact information via private message? We can pick up your vehicle to get the issue fixed and drop it back off fully sanitized. Sincerely, Heiser Chevrolet West Bend

April 20, 2020

Awsome experience. Treated the wife and i like family. Suv was spit shined to past clean. Couldnt ask for super nice staff and the service dept More

by Jon
Recommend Dealer
Yes
Employees Worked With
Steve finance, Glen Gierach
Apr 20, 2020 -

Heiser Chevrolet Cadillac responded

Dear Jon, Thank you for your positive feedback about your service visit! We appreciate the kind words for our team and the opportunity to earn your business. Heiser Automotive

April 15, 2020

I was not very upset with our experience, sales man forgot our appointment and the financing guy put on a warranty without telling us until the paperwork was done More

by MTENSOB1020
Recommend Dealer
No
Employees Worked With
Cesar Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Who ever does your loans, not very professional , Gary Marcouiller, Glen Gierach, Mathias "Taz" Derksen
Apr 15, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, We are very sorry to hear that you were dissatisfied with your recent purchase experience. Can you please private message us your contact information so our General Manager Rafael Rivera can reach out to you to learn more about your concerns? Thank you, Heiser Automotive

April 14, 2020

Awesome staff awesome service! Heiser made my car buying experience great! That was the best service I have had to date! Thank you all from my family! More

by DESHAN75
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM Ralphie
Apr 14, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you so much for your incredible review of your buying experience. We appreciate your feedback and business. Happy motoring! Heiser Automotive

April 14, 2020

Great experience buying a Silverado I went to Heiser to test drive a Silverado High Country truck. They had one for me to drive, and I liked it, however it did not have all the features More

by KHUGHES6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Glen Gierach
Apr 15, 2020 -

Heiser Chevrolet Cadillac responded

Thank you very much for your amazing feedback of your purchase experience. Please reach out to us if we can assist you with anything during your ownership experience!

April 13, 2020

The BEST Heiser Chevy has been the BEST dealership I have dealt with in years! They were respectful and Leigh was very easy to deal with. The "celebration" w More

by GUSANN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Apr 15, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you so much for your incredible review of your buying experience and our dealership overall! We appreciate your feedback and business loyalty. Happy motoring! Heiser Automotive

April 12, 2020

Leigh Mattila made my day the most happiest of many. She kept my children happy and busy with great interaction and acceptance. My children asked about her and one day we will visit Leigh to say, "Hi." More

by brothasnchrist
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you so much for your incredible review of your buying experience with Leigh! We appreciate your feedback and business loyalty. Happy motoring! Heiser Automotive

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