Heiser Chevrolet Cadillac
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Caring Mechanics When I take my Equinox in you guys treat my car like I treat it! The mechanics always do a fine job! I am always pleased with the service and it is When I take my Equinox in you guys treat my car like I treat it! The mechanics always do a fine job! I am always pleased with the service and it is done in a timely manner!! Sincerely, John More
Disappointment with Chevy Silverado Cam shaft and lifters were knocking at 36,500 miles on my 2017 Chevy Silverado. Now motor has been torn down and replaced these parts. I've only dri Cam shaft and lifters were knocking at 36,500 miles on my 2017 Chevy Silverado. Now motor has been torn down and replaced these parts. I've only driven 15 miles so far, but it seems quiet. Dealership got it handled quickly and gave us a loaner vehicle. Looking to trade up to a 2020 if the trade in price would be better. More
very nice experience over all TAZ was very help full and throw in his sails men ship... we were very happy with all he did for us . very pleased with the dealer ship in th over all TAZ was very help full and throw in his sails men ship... we were very happy with all he did for us . very pleased with the dealer ship in there effort to fix all concerns with the flowing needs. Only compliant I have is after the vehicle was sold which was paid in CASH, they didn't seem to care about anything that was wrong with the vehicle that was brought up to service. Never fixed the oil pressure sensor, we were supposed to get an ext. key and key fob which we got the fob but no key. check engine light still comes on and off. For the most part I don't think I'll ever buy another vehicle from your company. No one stands behind their word. You would think someone that pays over 8 grand cash for a vehicle would kiss butt to make sure they would be return costumers. More
Service fine. Requested not to fill washer fluid because I use a certain kind. No one listened, it was filled. Service department needs to listen more closely to the customers. I use a certain kind. No one listened, it was filled. Service department needs to listen more closely to the customers. More
We loved the experience. Very fast and friendly. Tazz is the best salesman I have ever worked with. When we need a new car we will go here first. the best salesman I have ever worked with. When we need a new car we will go here first. More
The service was great, I’m happy with my vehicle, and Sherry was absolutely wonderful to work with. I’m looking forward to the next vehicle! Sherry was absolutely wonderful to work with. I’m looking forward to the next vehicle! More
Easy & Painless This was my first time looking for a new vehicle. I found my vehicle online and scheduled the appointment in person. As soon as I walked in through th This was my first time looking for a new vehicle. I found my vehicle online and scheduled the appointment in person. As soon as I walked in through the doors I was greeted and taken care of. I didn't feel forced into buying the vehicle and they staff were willing to work with my wants/needs. Even after my purchase, the staff was great on following up to ensure my satisfaction on the vehicle. More
Worst experience ever and ended up returning vehicle after 6 weeks due to "financing"! Went to different dealer and had ZERO issues! Would never recommend!!! after 6 weeks due to "financing"! Went to different dealer and had ZERO issues! Would never recommend!!! More
Used car purchase. Everything went as I thought it would. Not crazy about having to listen to extended warranty info or things that could go wrong after the warranty ex Everything went as I thought it would. Not crazy about having to listen to extended warranty info or things that could go wrong after the warranty expires. If I should be that worried about something going wrong I should be buying a different vehicle. More
Great service! Everyone was friendly and professional. The service department was clean and organized. The sales team treated me with respect and I got a great deal. The service department was clean and organized. The sales team treated me with respect and I got a great deal. More