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Heiser Chevrolet Cadillac
West Bend, WI
1,305 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,305 reviews
May 25, 2020
Service at Heiser Very organized and professional teamwork among all the individuals I had contact with at Heiser. Work was done properly with no "surprises", and in a Very organized and professional teamwork among all the individuals I had contact with at Heiser. Work was done properly with no "surprises", and in a reasonable time frame that was quoted when I came in. More
by Roheimer45
Verified Customer
May 23, 2020
oil change Everything is well organized. The dealership is clean. Do not like I have to type a minimum of 25 words. Typing so I can submit. Everything is well organized. The dealership is clean. Do not like I have to type a minimum of 25 words. Typing so I can submit. More
by Donna
Employees Worked With
Don't remember employee name.
May 23, 2020
I was so impressed with the staff there. Cesar was extremely helpful with everything. He made my Car buying experience so easy. I have already recommended Heiser to 2 of my friends. extremely helpful with everything. He made my Car buying experience so easy. I have already recommended Heiser to 2 of my friends. More
by Grandma3times
May 20, 2020
The whole team was great to deal with even during the Covid-19 pandemic. They really made you feel like you were the most important person there. I would definitely consider Heiser again and recommend th Covid-19 pandemic. They really made you feel like you were the most important person there. I would definitely consider Heiser again and recommend them to my family and friends. More
by SHAMYBAZILE
Employees Worked With
Chad Braeger
May 19, 2020
This dealership was a great experience for me to buy my first car! Very respectful, caring of what I wanted in my car needs I definitely would go back! first car! Very respectful, caring of what I wanted in my car needs I definitely would go back! More
by PIOTROWSKIDANIEL35
Employees Worked With
Mathias "Taz" Derksen, Bob Felder
May 19, 2020
Thorough, efficient. Talked to Sherry on the phone and emailed. Made sure paperwork was ready to go and the car was ready for pickup when I got there. Took the test drive. Talked to Sherry on the phone and emailed. Made sure paperwork was ready to go and the car was ready for pickup when I got there. Took the test drive. Came back got my photo and finished the paperwork. Love the car. Will for sure recommend. More
by Mark
Employees Worked With
May 18, 2020
Thorough Was impressed that they were follow CDC guidelines! Even gave me the healthcare provider discount. Even though I was wearing my scrubs! Good job, Than Was impressed that they were follow CDC guidelines! Even gave me the healthcare provider discount. Even though I was wearing my scrubs! Good job, Thank you!!!!! More
by RANDY.HOLTZ
Employees Worked With
Service Team
May 17, 2020
Always 1st rate Very impressive service area. Organized, looks like everyone knows what they're doing. Always given a full explanation of what will bw donw follow Very impressive service area. Organized, looks like everyone knows what they're doing. Always given a full explanation of what will bw donw followed by what was done. More
by LMRPHASE1
May 14, 2020
This dealer was excellent to buy from during the pandemic. The dealership was clean and I wasn’t uneasy being there. Caesar was friendly and honest, a joy to work with. Got the truck I wanted and ev pandemic. The dealership was clean and I wasn’t uneasy being there. Caesar was friendly and honest, a joy to work with. Got the truck I wanted and everything went smoothly from start to finish! More
by DANDREE
