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Heiser Chevrolet Cadillac
West Bend, WI
1,434 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,434 reviews
February 23, 2025
I like going there for my vehicles. They are super fast and get the job done! They are super fast and get the job done! More
by MSPENNER2
Verified CustomerEmployees Worked With
February 22, 2025
Very prompt and good service. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. More
by JOSANFORD3820
Employees Worked With
February 21, 2025
No problem scheduling service work. . The team was very professional, it's a joy working with the Heiser Group !! . The team was very professional, it's a joy working with the Heiser Group !! More
by kieffer.tim22
Employees Worked With
February 21, 2025
Had a good experience at Heiser Chevrolet. Very pleased with my new EV Equinox. Staff was professional throughout the process. Very pleased with my new EV Equinox. Staff was professional throughout the process. More
by gibmathster
February 20, 2025
Got us in and out quickly. Thanks Took it in for oil change and tire rotation. Service kept us informed. Thanks Took it in for oil change and tire rotation. Service kept us informed. More
by jaycheryl5
February 19, 2025
My oil change was done in a timely fashion. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. Technician was courteous and paid extra attention to cleaning my inside windshield due to Mt painful elbow. More
by CHRISCLAVETTE
February 17, 2025
Service was good but they didn't call me when the car was ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. More
by Tgvlweis
February 16, 2025
Was the best car buying experience I have ever had; never once did I feel any pressure to make the purchase. Thank you. once did I feel any pressure to make the purchase. Thank you. More
by mikemarks0
Employees Worked With
February 15, 2025
Liam and Matt did an awesome job, we’re super friendly, and really went above and beyond beyond. and really went above and beyond beyond. More
by joshua.tucker.r
February 13, 2025
My experience with buying my pacifica started with an appointment to see the van. After a 45 min drive to see the vehicle, it could not be found. An offer was made to fill the gas tank {driving a car tha appointment to see the van. After a 45 min drive to see the vehicle, it could not be found. An offer was made to fill the gas tank {driving a car that gets 32 mpg} I declined. I was told that when it was found they would let me know. Then a few days later I found it online again and decided to make another appointment. The woman on the phone recognized my name and said arrangements could be made for me to test drive at the west allis location. After test drive I agreed to buy the car as I had already had financing worked out with my bank. After telling Charlie the sales guy I had financing through my bank, and I needed the contract to give to my bank a financial person was brought out who said they work with my bank and that I could finance it there. I declined because I was already approved for my loan. At this point I was told doing it that way would delay how long it would take me to get my van. That was fine to me. An appointment was made to meet and drop check for car, the salesman was late. I have never in my life tried to buy a vehicle where it seemed as if they didn't want to sell me the car. More
by ed.bieniek
Employees Worked With
