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Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,487 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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Showing 1,487 reviews

April 23, 2025

The service reps lie to your face don’t call you back and the service lies to back up the service reps as far as the technicians they are very good More

by Hunter
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William (Liam) Dooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler the technician that did the work 5 stars
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April 23, 2025

Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards More

by DCPUJA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear you had a positive experience with us at Heiser Chevrolet's service department in West Bend. Thank you for your business. We look forward to making your next visit another 5 star experience!

April 22, 2025

Scheduling was fast and easy! Appointment was timed well. Liam was very thorough and forward. Good customer service. More

by kedemlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear this. Thank you for your business. We look forward to your future visit.

April 20, 2025

Awsome ppl salesman was down to earth and good at getting what I wanted and Glenn was fun and made it easy More

by lomira_2
Recommend Dealer
Yes
Employees Worked With
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Leinen
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Apr 21, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that Glenn was able to go above and beyond to provide you with a fun and easy car buying experience at Heiser Chevrolet in West Bend. Thank you for choosing Heiser and congratulations on your vehicle! We look forward to your next visit!

April 16, 2025

I had an issue with a used vehicle I had purchased. Heiser couldn't diagnose this issue correctly so they sent it across the street to another dealership. The next dealership couldn't get me in for 3 w More

by NICLUTHER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for bringing this to our attention. We hear your frustration and would love the opportunity to hear about your experience and clear up any issues we can. If you could please reach out to us directly and let us know the best way to contact you, someone will reach out. Brian Crandall General Manager 262-808-2705 bcrandall@heiser.com

April 16, 2025

Brian is knowledgeable, kind, and always responsive. He saw me late on a Friday to help me secure a Trailblazer from inventory after hearing about the 25% tariffs that were coming the next week. With hi More

by gstyles
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crandall
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Apr 17, 2025 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are so glad to hear about that Brian was able to help you get the car you wanted. Thank you for choosing Heiser. We look forward to your next visit!

April 14, 2025

Had to come back twice…. Not Will’s fault. Not mad-just was a bit of a hassle. More

by VBARTELT
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We hear your frustration and we're sorry that you had to come back twice. Please know we appreciate your business and look forward to making your next visit a 5 star experience. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 13, 2025

Do not receive detailed estimates of cost and labor, appointments are irrelevant it seems, nobody ever wants to help resolve your problem More

by LIZJ0304
Recommend Dealer
No
Employees Worked With
William Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Liz, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 13, 2025

Muy bien el servicio y la atención fue perfecta sin más que decir muchas gracias More

by romanmartinez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wi
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Apr 14, 2025 -

Heiser Chevrolet of West Bend responded

Dear Roman, Gracias! We are so glad to hear you had a positive experience at Heiser. We look forward to your next visit!

April 12, 2025

With all the problems they ran into on the truck it still worked out well More

by mpwilmot
Recommend Dealer
Yes
Employees Worked With
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Haba
Report | Print
Apr 16, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your feedback. We are glad to hear you had an overall positive experience. Thank you for your business. We look forward to making your next visit a 5 star experience.

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