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Heiser Chevrolet Cadillac
West Bend, WI
1,385 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,385 reviews
December 30, 2024
My appointment was for 3:30 but when I arrived they were backed up 1.5 hrs. That’s a long time to wait for an oil change. backed up 1.5 hrs. That’s a long time to wait for an oil change. More
by mthoeppner
Verified CustomerEmployees Worked With
December 28, 2024
Everyone I dealt with at Heiser Chevrolet service department was very helpful, kind and informative department was very helpful, kind and informative More
by THULLKEVIN
December 27, 2024
They worked hard to find the car wanted and gave me a good deal. Car buying experience was very good. good deal. Car buying experience was very good. More
by brianpschmidt7
December 25, 2024
Comfortable waiting area while vehicle is being serviced by professional mechanics. Dealership operation is top notch by professional mechanics. Dealership operation is top notch More
by JIMHOPP38
December 25, 2024
Friendly people, Sherry and Maureen were awesome, they made me feel very welcome and tried to give me the best deal! made me feel very welcome and tried to give me the best deal! More
by ester2298
Employees Worked With
December 24, 2024
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular. vehicle, but their professionalism and customer service is spectacular. More
by DAY.DIAMOND99
Employees Worked With
December 20, 2024
Had issues with my tailgate opening by itself. Causing dents in my tailgate. When I showed them they didn't care and that, it was my problem. Very disappointed to say the least. Causing dents in my tailgate. When I showed them they didn't care and that, it was my problem. Very disappointed to say the least. More
by RANDYWOLF38
Employees Worked With
Not on here. Don't know name
December 19, 2024
Horrible. Worst factory service experience I have ever had. Will never refer. Will never return. Worst factory service experience I have ever had. Will never refer. Will never return. More
by wab7093
December 19, 2024
Once the part arrived it was fine. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. More
by ENGELDDS
