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Heiser Chevrolet Cadillac
West Bend, WI
1,357 Reviews
We are proud to be one of the premier Chevrolet and Cadillac dealerships in the area! From the moment you walk into our showroom, you’ll know our commitment to Customer Service is second to none. We strive to make your experience with Heiser Chevrolet Cadillac a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New car, New Truck or Pre-Owned Chevrolet, Cadillac, you’ve come to the right place. Proudly serving Milwaukee, Menomonee Falls, West Bend, Slinger, Fon Du Lac, Richfield, Germantown, Kewaskum, and all surrounding counties.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
By Type
Showing 1,357 reviews
November 21, 2024
Walked in and there was our favorite salesman. He worked hard to make it a pleasant experience. Enjoying the new car. He worked hard to make it a pleasant experience. Enjoying the new car. More
by walterlandvatter
Verified Customer
November 21, 2024
William Harris was amazing, went WAY above and beyond for me. Had a unexpected expense that was going to cost over $2500 I didn't have. Will spent OVER AN HOUR on the phone with my warranty company to fight me. Had a unexpected expense that was going to cost over $2500 I didn't have. Will spent OVER AN HOUR on the phone with my warranty company to fight and get the claim covered!! I couldn't be happier with the way everything was handled and the extra effort that Will put in to make this happen. He is a great employee and has earned my business going forward More
by chadbadd
November 20, 2024
do not appreciate having to type something here. seriously this is not a good thing and it makes me sad. seriously this is not a good thing and it makes me sad. More
by tridens
November 19, 2024
Heiser is top notch! !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. More
by sherrykonek12
November 17, 2024
The Heiser employees are all professionals that care and follow up till satisfaction is achieved. follow up till satisfaction is achieved. More
by shane.kollin
November 15, 2024
People there have been great. Maria was my sales Lady. Just had software upgrade. Wewillsee Maria was my sales Lady. Just had software upgrade. Wewillsee More
by CHRISTOPHERCLARK765
November 14, 2024
We had a great experience at Heiser, non pressure to buy,which we really appreciated , the sales staff were great! buy,which we really appreciated , the sales staff were great! More
by dherr66170
November 14, 2024
William Harris was amazing to work with and very helpful. I will be back soon! I will be back soon! More
by Allison
Employees Worked With
November 14, 2024
On this visit! It was a death battery in parking lot in Hartford.Excellent service! It was a death battery in parking lot in Hartford.Excellent service! More
by SJDANNSHIRLJ
Employees Worked With
November 13, 2024
From the time I got to Heiser to the time I drove away in my new 2025 Chevy Trax, I was treated as good as you can imagine! Very patient with me, all questions answered, a great situation. my new 2025 Chevy Trax, I was treated as good as you can imagine! Very patient with me, all questions answered, a great situation. More
by livonlv
