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Heiser Cadillac Of West Bend
West Bend, WI
34 Reviews
At Heiser Cadillac, we take great pride in being known as one of the top West Bend new car dealers. When Menomonee Falls and Hartford customers need a Cadillac dealer in West Bend they can count on, we deliver a fourfold experience that's unmatched. Our showroom is stocked from wall to wall with the latest offerings from Cadillac - but that's only part of the reason why we're the go-to West Bend new car dealer. Our attention to customer service and versatility makes us so special. We offer a one-of-a-kind West Bend new car dealer experience that leaves every client feeling secure and confident in their purchase. Our team also understands the importance of having a reliable West Bend used car dealer - and we're more than willing to step up and fill both roles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 34 reviews
September 07, 2025
We enjoyed working with Brent! He was knowledgeable about the car and very willing to answer any questions we had. We will definitely work with him in our next car purchase and rec He was knowledgeable about the car and very willing to answer any questions we had. We will definitely work with him in our next car purchase and recommend him to all our family & friends! Thank you Brent! We were told there are usually 2 Finance people working, not on the day we made appt. wed 8/13 4:30. there was only one and we were told he was new. Dan Burke. he was very thorough and busy with another buyer in addition to us. 4:30 we took a test drive around the country block with Brent, then came back. decided to buy. service dept detailed, cleaned the car, changed plates. we waited for finance. we didn’t need a loan. just the remainder of the paperwork. Thank you Amber cashier for staying. Brent stayed even though it was after 8 pm closing time & waited for us to finish with Finance. More
by TN
Verified CustomerEmployees Worked With
Brent Sales, Dan Burke Finance, Amber Cashier
August 15, 2025
Everything was great. They were on track with time and were finished within the time frame provided. They were on track with time and were finished within the time frame provided. More
by mark@idealsurfaces.net
Employees Worked With
August 13, 2025
I brought my vehicle in for service and they didn’t even look at one the problems I had look at one the problems I had More
by c_dilorenzo
Employees Worked With
August 06, 2025
Brian and Cesar were very attentive to every detail in helping transition this lease end to a new car. helping transition this lease end to a new car. More
by triesterer
August 03, 2025
They didn’t seem to work as a team. Brent was very professional and kind Brent was very professional and kind More
by resopk
July 31, 2025
I had great service and all questions were answered clearly. Every time I take my Chevy for service at the dealership. I receive top tier treatment. clearly. Every time I take my Chevy for service at the dealership. I receive top tier treatment. More
by cfredricks123
July 28, 2025
I've recently visited that dealership for an oil change. As always the car had a complimentary wash after getting the Keyes I've noticed the car had a ding the service department has arranged a bodyvshop As always the car had a complimentary wash after getting the Keyes I've noticed the car had a ding the service department has arranged a bodyvshop repair now the car looks brand new. I have a been a customer of that locaton since 2016 and will recommend to anyone in the market fir another car or regular maintenance. More
by Isaac G.
Employees Worked With
Other Employees :
ANGIE, Rick Hodge
July 18, 2025
didn't add in windshield fluid and needed to come back. Makes me concern with the overall fluid changes. Makes me concern with the overall fluid changes. More
by MSHAFAIE
July 18, 2025
Good experience people that cares about there customers I enjoy the west bend dealer ship enjoy the west bend dealer ship More
by craigmartin625
July 17, 2025
Maria was courteous and focused from the beginning. She made me feel comfortable, which in return, put my trust in her. She made me feel comfortable, which in return, put my trust in her. More
by sandralang0
