Heinrich Chevrolet Corp
Lockport, NY
Filter Reviews by Keyword
By Type
Showing 138 reviews
Salesman Zack was ok. Not pushy, . Found a Buick that I fell in love with. Car had 45000 on it. Wouldn’t budge on price. Pretty much got if I didn’t pay it I didn’t get it. They didn’t even change the oil fell in love with. Car had 45000 on it. Wouldn’t budge on price. Pretty much got if I didn’t pay it I didn’t get it. They didn’t even change the oil in the vehicle before I picked it up!. Check engine light kicked on after having it less than 3 weeks! Live over an hour from dealership so didn’t want to drive it that far. Was told I could take it to another dealership close to me. Intake manifold was bad. Over$700 that Heinrich didn’t want to pay for.. Then it was partially covered under extended warranty. They still wanted me to pay $200 when the other dealership had already given them a break in pricing!! They didn’t feel they should have to pay for it! Again I hadn’t had the car 3 weeks!!!! End of conversation, Service guy,Chris told me that they would never help with anything again on this vehicle! Run from this dealership!!!! Horrible experience!!! Next car I’ll purchase from Jim Murphy!! Now they took care of me! 5 stars for them! More
Tyler Collins is our salesman. He goes above and beyond are expectations. He knows exactly what our needs are as far as the two vehicles we lease every 3 years. He remembers and puts into use our ideas and are expectations. He knows exactly what our needs are as far as the two vehicles we lease every 3 years. He remembers and puts into use our ideas and mostly keeps us in our price range. I told Tyler years ago that I would adopt him as my son if he took care of us. So far he is my adopted son and have not put him up for adoption !!! lol Great job Tyler , keep up the good work. You are part of my family ! Gary and Christine Scholes More
This place is super helpful and I had a great time buying my vehicle. I would suggest this place to any of my family and friends ready to buy a car. my vehicle. I would suggest this place to any of my family and friends ready to buy a car. More
Dealership was very accommodating and professional with the leasing of our Chevy Bolt EV. Our salesperson, Mike Porth was very helpful in addressing our needs and answering our questions. When picking up t the leasing of our Chevy Bolt EV. Our salesperson, Mike Porth was very helpful in addressing our needs and answering our questions. When picking up the vehicle, he explained everything and gave very sound advice to my daughter. I would not hesitate to purchase or lease another vehicle from Henrich Chevrolet. More
Outstanding experience at Heinrich. Like many, I usually never look forward to the car buying process. However, Zack and Brandon made the process as easy and quick as possible. They were very fair with my never look forward to the car buying process. However, Zack and Brandon made the process as easy and quick as possible. They were very fair with my trade too. All COVID protocols were followed and the process took less than an hour including paperwork. Highly Recommend! More
Mike Porth is excellent to work with. He patiently explained all of the features on our 2021 Trailblazer. While he was helping another customer who was there before us, Tony had paperwork ready for u explained all of the features on our 2021 Trailblazer. While he was helping another customer who was there before us, Tony had paperwork ready for us and the whole process of taking delivery if our new car went smoothly. More
Heinrich staff is always great to deal with. We told Mike and Tyler what we wanted in our latest leases, and we got exactly what we asked for. Great working with them and Tyler what we wanted in our latest leases, and we got exactly what we asked for. Great working with them More
I WAS AT HEINRICH CHEVROLET GETTING A TRANSMISSION FLUSH WHEN IT WAS FINISHED JOSHUA DAUL SERVICE MANAGER RECOMMENDED A COOLANT FLUSH ON MY MALIBU I WAS HESITANT AT THE TIME BUT I DID MY RESEARCH AND JOSHUA WHEN IT WAS FINISHED JOSHUA DAUL SERVICE MANAGER RECOMMENDED A COOLANT FLUSH ON MY MALIBU I WAS HESITANT AT THE TIME BUT I DID MY RESEARCH AND JOSHUA WAS SPOT ON.IHAD THE COOLANT FLUSH DONE. I TURNED MY HEATER ON AND WOW VERY HOT AIR MY COOLANT WAS WAY OVER DUE THANK YOU JOSHUA YOU SAVED ME FROM FUTURE PROBLEMS AND EXPENSES. FRANK D More