Heinrich Chevrolet Corp

Quick and easy We purchased a new vehicle recently. Everyone was helpful and pleasant. We were able to get a quote over the phone which saved a great deal of time. We purchased a new vehicle recently. Everyone was helpful and pleasant. We were able to get a quote over the phone which saved a great deal of time. More

Professional and timely service and sales! I purchased a 2017 Malibu in November of 2016 and had a very enjoyable experience with Tony Heary. He was professional and very well versed in the car I purchased a 2017 Malibu in November of 2016 and had a very enjoyable experience with Tony Heary. He was professional and very well versed in the car model and worked with me to get me a great deal! I had a couple scratches on the paint and rather than attempt to fix it myself, it was quickly taken into the body shop and repaired. Their shuttle service is also excellent! More

great dearlership i have bought a few vehicles at heinrich over the years and have always got a good deal and excellent service on vehicle after the sale. i have bought a few vehicles at heinrich over the years and have always got a good deal and excellent service on vehicle after the sale. More

Excellent experience at Heinrich Chevrolet. My experience at Heinrich Chevrolet was excellent. My salesman was Nicholas Quartararo. Nick was very professional and patient with me while at the sa My experience at Heinrich Chevrolet was excellent. My salesman was Nicholas Quartararo. Nick was very professional and patient with me while at the same time getting me the vehicle that I wanted and at the cost I could afford. Would definitely recommend both Nick and Heinrich Chevrolet. More

Great customer service! I have had nothing but great experiences with Heinrich Chevy! I have bought a couple vehicles from there now and my recent purchase was a LTZ Z71 pick I have had nothing but great experiences with Heinrich Chevy! I have bought a couple vehicles from there now and my recent purchase was a LTZ Z71 pickup. Brett Nogle was my salesman and I couldn't have asked for any more professionalism. Brett helped me out trumendously during my purchase and all the staff was very friendly. During my service appointments he comes and finds me to ask how I am liking my truck and if there's anything he can do to help me. The service dept is also great! Very professional, and always goes above and beyond! I had a warranty issue that they took care of very quickly with no questions asked. All in all, I would recommend Heinrich to anyone looking to buy! More

Excellent customer service The salesman I worked with at Heinrich was professional, courteous and incredibly helpful. All of the staff there were warm and welcoming. I would hig The salesman I worked with at Heinrich was professional, courteous and incredibly helpful. All of the staff there were warm and welcoming. I would highly recommend them. More

Poor customer service from top down. Bought a suburb , had trouble with a/c that they had done work on prior to selling. Found the oil filter had a cut in it and was not ever screwed in. Bought a suburb , had trouble with a/c that they had done work on prior to selling. Found the oil filter had a cut in it and was not ever screwed in. Check oil less than a al quart in car, first oil change after buying. Called Mr Hienrich at Lockport dealer never returned call. Asked about a 30 day warranty ,that only covered safety items on vehicle. This dealership is a joke,buyer beware. Service dept. another part of the circus . BUYER BE WARE...... Thomas Lee. Clarence Ny. More

Poor sales dept New sales tried the bait and switch. Made a deal for my mother including trade in on her trailblazer. Sales women Lindy said she would know in a few h New sales tried the bait and switch. Made a deal for my mother including trade in on her trailblazer. Sales women Lindy said she would know in a few hrs if they could get the equinox my mother wanted. Never got call back. My mother called and I called then day later Brian the manager left a message that if my mother wanted to take 2000 let for her trade they could get her a more loaded vehicle. The basically wanted her to take one off their lot and take less on her trade then we had negotiated. They said they couldn't get vehicle my mother wanted but I was able to make a phone call and get vehicle with same trade in at another dealer. Avoid this dealer unless u like being lied too and ripped off. More

informative knowledgeable service I will start off by saying kudos to Brett Nogle our sales & Leasing Consultant. We did not arrive on the lot yesterday to purchase, however we were lo I will start off by saying kudos to Brett Nogle our sales & Leasing Consultant. We did not arrive on the lot yesterday to purchase, however we were looking. With Bretts assistance we were able to locate and purchase a truck to suit our needs,today. We purchased a 2013 ChevySilverado. Heinrichs worked with us to meet our budget and satisfaction. We ended up with far more features than we had expected which definitively added to the buying experience. I would definitely recommend Heinrich Chevrolet to my friends and family. More

Worst Car Buying Experience I've Ever Had! Bought a 2010 Equinox from them and had to take it in for service 5 times in the 10 weeks that I owned it. Joe Oddo, my original salesman, was unwill Bought a 2010 Equinox from them and had to take it in for service 5 times in the 10 weeks that I owned it. Joe Oddo, my original salesman, was unwilling and never bothered to help rectify the situation, after talking to him about the numerous problems I had with the vehicle since driving it off the lot. He pushed me off to another salesman (Roger) to deal with the "lemon" Heinrich Chevrolet sold me. Roger Haseley was completely uncooperative and unreasonable concerning my situation. He refused to provide me with a refund or find me a comparable replacement for the defective vehicle. After countless visits and phone calls, with three other employees, the matter was resolved by me taking another vehicle of make and model off of their lot in trade for the "lemon." I will never buy from Heinrich Chevrolet ever again and will instruct everyone I know not to, also. Customer service/satisfaction is not their number one priority. More