Heinrich Chevrolet Corp

Don Boyle is great to work with at Heinrich Chevrolet. I love the new Blazer! we have been customers for many years and plan to return to Heinrich in the future. love the new Blazer! we have been customers for many years and plan to return to Heinrich in the future. More

The ride in this truck is much better than the previous truck I owned. The fuel economy is the best I have ever had. Extremely happy with everything that came with it. I highly recommend this truck. The sa truck I owned. The fuel economy is the best I have ever had. Extremely happy with everything that came with it. I highly recommend this truck. The salesman was extremely helpful. More

Everyone did an EXCELLENT job, Debbie Heinrich herself, her daughter offering/suggesting the "Extended Test Drive", Paul, the Great and very helpful "Finance Guy" Jason Coulter, our superb GREAT salesman w her daughter offering/suggesting the "Extended Test Drive", Paul, the Great and very helpful "Finance Guy" Jason Coulter, our superb GREAT salesman who wasn't "Salesmany" at all. He and Nick were not pushy AT ALL and I very much appreciate their giving me "room to breathe, room to think", "Space", and even veering me back to my budget when I was getting distracted by other, more expensive options. That's the FIRST TIME I've had a Salesman not try to "sell me more" or encourage me to spend more than I should. I really respected that. They did a great job, worked hard, and their detail staff turned me a spotless vehicle and No stains!! I drove 1 hour and 20 minutes each way each trip there and it was worth every minute. I would highly recommend them to anyone. More

One of a Kind Experience!!! I have now bought 4 vehicles in the last few years with Nick Q and Heinrich Chevrolet. They always give a great deal and are very personable. Charlie I have now bought 4 vehicles in the last few years with Nick Q and Heinrich Chevrolet. They always give a great deal and are very personable. Charlie Heinrich always says Thank You personally, great atmosphere. - Travis M. More

Very happy! We recently leased a new Equinox, and are very happy with our vehicle. We dealt with Jason who was great to work with! He was very knowledgeable o We recently leased a new Equinox, and are very happy with our vehicle. We dealt with Jason who was great to work with! He was very knowledgeable of all the options, features, etc, and if he didn't the answer to our question, he found the answer quickly. I would highly recommend him! More

Always working to be the best! My salesman, Nick Quartararo, was more than easy to work with! I am now leasing a Chevy Equinox and it is a wonderfully sound and powerful car! Randy, My salesman, Nick Quartararo, was more than easy to work with! I am now leasing a Chevy Equinox and it is a wonderfully sound and powerful car! Randy, from the Service Department, is devoted to his customers, and the staff makes you feel welcome. More

Friendly and professional staff . Nick was very helpful and eager to answer all my questions and work with me on my trade, so that I could purchase the new vehicle that I wanted. and eager to answer all my questions and work with me on my trade, so that I could purchase the new vehicle that I wanted. More

Absolutely amazing team of smart, kind and down to earth people. Its hard to find a dealer that will work for you , they do everything they can and beyond. Every question I had was answered with a smile. No people. Its hard to find a dealer that will work for you , they do everything they can and beyond. Every question I had was answered with a smile. No gimmicks, games or final price jumps. Managment to service is amazing. It was a pleasure. More

I wanted to lease an Equinox. I had seen the price of $185 a month. Salesman and sales manager acted like the didn't know what I was talking about. $185 a month. Salesman and sales manager acted like the didn't know what I was talking about. More

Horrible and shocking VIN - 2C4RDGBG1JR251499 stock 5598P- I had a pending sale delivery on THIS on 12.22.18. I put $5000 down and would pick it up on 12.27.18 per the fin VIN - 2C4RDGBG1JR251499 stock 5598P- I had a pending sale delivery on THIS on 12.22.18. I put $5000 down and would pick it up on 12.27.18 per the finance manager, owner, and owner's son(I won't mention names easy to deduce). This is 2018 Dodge Caravan with 5400 miles, essentially brand new. The owner's son called me on 12.26.18 at around 7-7.30pm letting me know that the power windows functions on the new vehicle wasn't working. He also let me know that the THIS would be covered under Dodge's warranty. I thought it was a bit funny bc when I test drove the vehicle I noticed the master power lock function also wasn't working well and also asked them to verify and check this function as well. It may have locked with FOB, BUT not manually. I mentioned to the owner's son(sales rep) in "What setting or world do we sell vehicle as NEW or almost NEW(pre-owned) with 5400 miles and a 2018 model. I give you $25,000.00 and you give me a broken vehicle promising that Dodge would repair. Dodge could not promise that until they saw the vehicle(I called Dodge Transit town they just laughed). I have never heard of this and quickly realized that the van was brought into the lot as a nice pre-owned vehicle and intake used car lot clearly missed that it had functional issues wrong and failed. SO, instead of shouldering the cost to repair in good faith, they tell the customer to fix the vehicle under warranty AFTER I take possession, register it and of course buy it. I wish I could make this up. Everyone, I have shared it with think this is odd, EXCEPT the dealer himself(the owner, sales, and finance manager). I know this bc they told BBB review that "Dodge covers this stuff under warranty(meaning Heinrich doesn't want to) and of course bc I asked for a vehicle discount OR gas gift card, that the dealer did not decide to finish the pending sale. They back out of sorts". ACTUALLY, my e-mail to the owner, went simply like this. 1.) Guarantee that if Dodge doesn't fix this thing on Day 2, that Heinrich WILL(WRITTEN guarantee). 2.) Give me a loaner at your cost. 3.) discount OR large gas card as a gift and for huge inconvenience, 4.) and the vehicle is given a FULL once over and certified of sorts with written inspection list in light of what I was told about doors and windows. Of course, owner denied all of this citing too HIGH a cost and too much to comply with. I'm equally assuming that he never thought a lowly car buyer like me would write an e-mail asking for the impossible in light of fixing a new vehicle on DAY 2 after delivery. A NICE gift for my wife. I'm not a big review guy BUT I had to file a formal complaint with the BBB as well as Google. I told Heinrich I'll continue to share in light of the shock of the experience and lack of client centered service. I'll inform the DMV as well in case they want to take a look at what they are selling. WHY? Too easy, the van was back on the lot, still broken, and of course no advertising that it is NON functioning broken windows and manual door locks too. WHY? Too easy, bc you don't sell cars like that. A little odd? Good luck with whoever buys this vehicle. My hope is anyone researching the VIN will pull up this review and read it prior to buying it. It's ALL about the money NOT the client. (IF you think this can't or doesn't happen, just go to Heinrich and find the van with the VIN noted above. Then try the power windows and locks). MB More