Heinrich Chevrolet Corp
Lockport, NY
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I was in a bit of a bind in getting a particular vehicle and met Mike Porth on the floor. He attentively listened to my concerns and worked with management to get me the vehicle I really wanted in an amazi and met Mike Porth on the floor. He attentively listened to my concerns and worked with management to get me the vehicle I really wanted in an amazingly quick time frame. Upon delivery Mike again made sure everything was ready and Chase assisted with my financing and thoroughly explained both that and my warranty options. Finally Jayden had all my delivery paperwork ready so it could be completed quickly. Then all the new options of my vehicle were explained and I was ready to go. Words cannot describe how thankful I am for everyone at Heinrich in assisting in my vehicle situation. I cannot recommend them enough. More
A good guy from West Herr in Williamsville messaged last night He offered to replace my windshield for FREE!!! But the "Rocco" at Heinrich ... a dealership that I've dealt with for over 25 ye last night He offered to replace my windshield for FREE!!! But the "Rocco" at Heinrich ... a dealership that I've dealt with for over 25 years ... doesn't give a xxxx about retaining me ... after twenty-five years of loyalty ... when I was faced to face with him in his office in July! Figure that one out. You should be embarrassed. YOUR LACK OF LOYALTY IS STAGGERING!!! The word is getting out ... WHAT A GREAT STORY FOR ONE OF THE LOCAL TV STATIONS!!! A dealership won't do the right thing, but a dealership I have never done business with will fix your embarrassing mess! Mark Lloyd More
I just bought my car and it’s brand new 2025 Chevy trailblazer I had the zurich done I had Scotchgard spotting everywhere, yellow coating on the bottom of my doors. If I would’ve known, my car is gon trailblazer I had the zurich done I had Scotchgard spotting everywhere, yellow coating on the bottom of my doors. If I would’ve known, my car is gonna look like this I would’ve never gotten the extra service soon as it was spectacular before it went into now it looks terrible. I would never recommend the service to anybody ever. More
The service from Heinrich is always top notch for our vehicles. We would not bring them anywhere else. I would recommend Heinrich Service Department to anyone looking for great service! vehicles. We would not bring them anywhere else. I would recommend Heinrich Service Department to anyone looking for great service! More
Great job no more check engine light on and is running great still needs to come back in for the shift into park cause the button on shifter sticks or something cause all I have to do is click it and it t great still needs to come back in for the shift into park cause the button on shifter sticks or something cause all I have to do is click it and it then shuts off More
People very friendly helpful Excellent customer service never have to wait more than normal. Always available to chat. My guy Jim Lajoie is always happy to. That’s way I like come here never have to wait more than normal. Always available to chat. My guy Jim Lajoie is always happy to. That’s way I like come here More
We were very satisfied with the dealership. Zach Falk sold us the car and he was very polite, professional, and knowledgeable. He made sure all of our questions were answers before we drove a Zach Falk sold us the car and he was very polite, professional, and knowledgeable. He made sure all of our questions were answers before we drove away in our new vehicle and encouraged us to contact him in the future if any concerns arose. More