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Heinrich Chevrolet Corp

Lockport, NY

4.8
138 Reviews

5775 S Transit Road

Lockport, NY

14094

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Showing 138 reviews

November 13, 2024

I was in a bit of a bind in getting a particular vehicle and met Mike Porth on the floor. He attentively listened to my concerns and worked with management to get me the vehicle I really wanted in an amazi More

by nrsnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Porth
Nov 18, 2024 -

Heinrich Chevrolet Corp responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Great customer service, service tech was pleasure to work with. Fast service, and no inconvenience when leaving vehicle for service. More

by Dlink69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Thompson II
Sep 29, 2024 -

Heinrich Chevrolet Corp responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Rocco, Heinrich Chevrolet Sales Manager, 716-434-6681

September 07, 2024

A good guy from West Herr in Williamsville messaged last night He offered to replace my windshield for FREE!!! But the "Rocco" at Heinrich ... a dealership that I've dealt with for over 25 ye More

by MLLOYD
Recommend Dealer
No
Employees Worked With
Rocco, Paul Collins
August 09, 2024

I just bought my car and it’s brand new 2025 Chevy trailblazer I had the zurich done I had Scotchgard spotting everywhere, yellow coating on the bottom of my doors. If I would’ve known, my car is gon More

by Jennifercovert75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish Jim from service would’ve come out and showed me what they did because I didn’t realize what a mess it was until I got home and now I’m just over it. I paid $33,000 for this vehicle for it to look terrible. I’m beyond brokenhearted.
Aug 12, 2024 -

Heinrich Chevrolet Corp responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (716) 434-6681 and ask for our Sales Manager Peter Heinrich to discuss your concerns, as your satisfaction is of utmost importance to us.

August 01, 2024

I have been a customer for many years and have always had staff that were pleasant and thorough. More

by DSECRIST1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Collins
Aug 02, 2024 -

Heinrich Chevrolet Corp responded

Thank you for choosing Heinrich Chevrolet Corp. as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help! Rocco, Heinrich Chevrolet Sales Manager, 716-434-6681

June 24, 2024

this dealer was able to order vehicle when other dealers coundn't and delivered in time frame More

by lcronshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shyenna, Paul Collins
Jun 25, 2024 -

Heinrich Chevrolet Corp responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Rocco Heinrich Chevrolet Sales Manager 716-434-6681

June 10, 2024

The service from Heinrich is always top notch for our vehicles. We would not bring them anywhere else. I would recommend Heinrich Service Department to anyone looking for great service! More

by DD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Collins
Jun 13, 2024 -

Heinrich Chevrolet Corp responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

April 29, 2024

Great job no more check engine light on and is running great still needs to come back in for the shift into park cause the button on shifter sticks or something cause all I have to do is click it and it t More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name , Paul Collins
May 03, 2024 -

Heinrich Chevrolet Corp responded

Melissa, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2024

People very friendly helpful Excellent customer service never have to wait more than normal. Always available to chat. My guy Jim Lajoie is always happy to. That’s way I like come here More

by Paul Durick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lajoie
Apr 28, 2024 -

Heinrich Chevrolet Corp responded

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Heinrich Chevrolet Corp.! We sincerely value your business and look forward to your next visit!

April 18, 2024

We were very satisfied with the dealership. Zach Falk sold us the car and he was very polite, professional, and knowledgeable. He made sure all of our questions were answers before we drove a More

by Louise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Falk
Apr 20, 2024 -

Heinrich Chevrolet Corp responded

Louise, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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