Heidebreicht Chevrolet

Consistent all around excellence Have used this dealership multiple times for both sales and service. I have always found them to be honest and straightforward. Their customer servic Have used this dealership multiple times for both sales and service. I have always found them to be honest and straightforward. Their customer service is truly above and beyond, which is increasingly difficult to find in any retail experience. More

Worst customer service/Damaged my turn-in/I had to pay! Leased a brand new car from them. They delivered to my house. Signed paperwork. Had another leased car to turn in. Driver will drive that car back. I Leased a brand new car from them. They delivered to my house. Signed paperwork. Had another leased car to turn in. Driver will drive that car back. I took many pictures of my EXTREMELY MINT CONDITION car. NO SCRATCHES. NO DENTS. NO DAMAGE OF ANY KIND. MILES UNDER BY 8,000. Person drives car back to dealership and parks it in back. A week later, it gets inspected. 2 months go by and I get a invoice for about $500 in damage that is on the car. NONE BY ME. All my pictures, dated and timed stamped show ZERO DAMAGE THAT MORNING. Dealer unwilling to admit guilt or pay the consumer friendly amount due. Choose instead to wash their hands if issue claiming it was my problem. How can that be true with proof? After weeks of bantering back and forth, I have been forced to pay the amount. I requested I wanted to SEE THE REPAIRED COMPLETED CAR. "Car has already been sold" is what Ally Financial told me? Why then am I paying to fix the car, that I did not do, if the car is unavailable TO REPAIR? I know it was sold because I requested to get the car back to have it repaired for less. Money goes right in their pockets. After all this is said and done, this dealership response to $500 is that I will never use them and this dealership has caused to me to withdraw any future GM vehicles as they obviously do not care much for the customer for the measly $500 to them THAT IS NOT GOING TO REPAIR THE VEHICLE SINCE IT HAS ALREADY BEEN SOLD. Not a stand up company. Only care is to line their pockets. A terrible experience altogether. Sick of the hassles and wasted time. This is one American car company I will never again purchase from. Thank you for the slap in my face. May I have another please. ?????? More

Took my car in for service. Good customer service, pleasent, informative and timely. Car was done on time and have had no problem since then. pleasent, informative and timely. Car was done on time and have had no problem since then. More