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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,821 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,821 reviews

March 02, 2023

Very professional personnel, and everybody was very exceptional and the work that was performed and getting me the vehicle that I wanted More

by lamarrkerrylangston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Mar 03, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for this 5-star review and rating. We are pleased to learn that our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

March 02, 2023

I have been purchasing vehicles from them for over 26 years. They have always treated me fairly. Their service departments are top notch also. If I could give them 10 stars I would. More

by MASTERBUILDER_
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kimberly , Mark Hebert, Chuck Phipps
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Mar 03, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We know the importance of having a great experience when servicing your car, thanks for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram to help. Your high rating and review are greatly appreciated.

March 01, 2023

service department did not complete work did not rotate tires ask my service contract state with each service More

by ifish55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 01, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback seriously and would like the opportunity to learn more about your recent visit to our Service Department and the level of customer care you received. Can you please send your preferred contact method to me? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

February 28, 2023

I like the people they was friendly and nice and have great cars thanks for everything y’all done done for me and my family More

by swinneydeb1183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr sims
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Feb 28, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for the 5-star rating and review. Our Sales Team greatly appreciates you choosing to visit us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

February 23, 2023

Excellent service, sales and financing great, friendly staff..love my new jeep.. would definitely recommend More

by boxergirlrvs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jere in sales
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Feb 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're so pleased to receive your positive review and learn that you had a wonderful visit working with the Hebert's Town & Country Chrysler Dodge Jeep Ram Team. If you need anything down the road, please let us know.

February 23, 2023

wonderful courteous service. I was kept advised as to progress and any problems that arose. The service could not have been better. I will always bring my truck in for servic More

by DONJUTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Preston in the service department, Vernell Richmond, Chuck Phipps
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Feb 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive rating and review for us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2023

Terrible & service manager is awful. Car went 5 times in one month & still issues not being fixed More

by alexis.lamp123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Graves, Chuck Phipps
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Feb 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, Your feedback is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. We would appreciate the opportunity to speak with you to address your feedback about our Service Team here. When you have an opportunity, please call our Customer Service Team at (318) 221-9000 so we can discuss this further. Thank you, Customer Service Team (318) 221-9000

February 19, 2023

it is Okay, still no help on the service contract that I paid $2,000.00 for. More

by msistrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Feb 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review and would like to discuss the feedback you've shared regarding your service contract. Can you please contact me when you have a moment? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

February 19, 2023

Good Service I always choose this location for my vehicle needs. Will return again if need be More

by nakeadragay82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Feb 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We appreciate your business and we hope to earn 5 stars on your next visit with our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a nice day!

February 19, 2023

My experience was extremely pleasant and rewarding. The customer service was great and the salesman worked to meet my needs and concerns. More

by rpcarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
Report | Print
Feb 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your great review and for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your auto-related needs.

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