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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,822 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,822 reviews

March 24, 2023

Jere was very professional and personable as well as everyone who assisted in the finance department and sales management. Ordering a custom jeep was easy and enjoyable. More

by brandonp307
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jere Merritt, Mike Tucker
Report | Print
Mar 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Brandon, we are ecstatic to learn our Sales Team was personable and helpful throughout your Jeep-purchasing experience. We are happy we could help and would be honored to assist you again at Hebert's Town & Country Chrysler Dodge Jeep Ram. Take care.

March 24, 2023

I am really upset about being told I will call by Rod and never did. He took pictures, said he had not seen this happen before. This is in reference to my 2018 Chrysler 300. My interior has a factor defe More

by sgonzaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Hebert, Rodd Singleton, Preston Evans, Monica Johnson, Hebert's Town & Country
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Mar 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. We take customer care very seriously at Hebert's Town & Country Chrysler Dodge Jeep Ram and would like to learn more about your experience. If you could reach out to us at your earliest convenience it would be greatly appreciated. We hope to hear from you soon. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Mar 25, 2023 -

sgonzaque responded

You have my contact info!

March 24, 2023

I was very satisfied in my overall experience with this dealership. Everyone was kind, helpful and informative. I would highly recommend anyone who is ready to shop for a new or used vehicle. More

by fertittasheating
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are excited to read that our Sales Team was kind, helpful, and informative ensuring you had an enjoyable experience. Thank you for your positive review, recommendation, and for trusting us with your purchasing needs. We are here if you need any further assistance.

March 24, 2023

Nick is an outstanding representative of Hebert Town and Country hands down overall. Much appreciated. More

by Jacobian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 25, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Jacobian, we are glad you enjoyed great customer service working with our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review and trusting us with your automotive needs. We are here if you need any further assistance.

March 24, 2023

I, always receive the best and most efficient service when I go to Herbert's Town and Country. I have purchased three vehicles from Hebert's Town and Country, and I always receive nothing but top-notch More

by Wayne B Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Wayne, we are thrilled to see you continue to receive efficient service from our Sales and Service Teams at Hebert's Town & Country Chrysler Dodge Jeep Ram. We are honored to be your choice and cannot thank you enough for your loyalty and kind review. Please feel free to let us know if there is anything else we can do for you.

March 23, 2023

Dalton was very helpful every step of the way during our purchases. I would recommend him and Herbert’s Town and Country to any looking for a new vehicle. More

by russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Report | Print
Mar 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Our Sales Team is thrilled to read that you had a great buying experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram, Russell! We thank you for your recommendation and hope you enjoy your new vehicle. If there is anything else we can assist you with, please feel free to reach out.

March 23, 2023

P Evans in Fast Lane is a good fair Service Writer. Christian discussed my problem and solved my answer. More

by BILLIEEVANS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Preston Evans, Chuck Phipps
Report | Print
Mar 24, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for your 5-star review. Please reach out to our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram if you need any further automotive assistance.

March 22, 2023

Great dealership that works with the customer and finds way to make it work to leave the customer pleased with their decision to buy a vehicle. More

by baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for the 5-star rating and review, Baker. Our Sales Team greatly appreciates you choosing to visit us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

March 22, 2023

I dealt with Chuck and its always a pleasure dealing with him. Hes team is top notch and really takes care of their customers. Only trust one place with my vehicle More

by trey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Mar 23, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

March 21, 2023

Everyone was so nice and professional. I was pleased with the entire purchase experience. I will definitely recommend Herbert’s to others. More

by wgfields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate
Report | Print
Mar 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are excited to read that our Sales Team was pleasant and professional ensuring you had a great experience. Thank you for your positive review, recommendation and trusting us with your purchasing needs. We are here if you need any further assistance.

Mar 22, 2023 -

wgfields responded

I am so pleased with my 2022 Dodge Ram 1500 truck. A special shout out to Jeremy Tate for his patience and persistence in working everything out.

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