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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,823 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,823 reviews

April 11, 2023

I've used the dealership many times with all my trucks needs had nothing but excellent service! Nathan Burks is very professional and hands on with notifications on my truck! Service manager is great also More

by dbear225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Burks , Chuck Phipps
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating and review. It was a pleasure to do business with you here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a wonderful day.

April 11, 2023

Great customer service and very friendly employees always fast and good service clean environment and very knowledgeable staff More

by James Mauldin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi James, thank you for taking the time to leave a positive review for us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2023

They provided the services in a timely manner. And the driver that dropped me off for an appointment was very friendly. More

by sharon_blake59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad to learn that you are impressed with our Service Department. Thank you so much for being a valued customer of Hebert's Town & Country Chrysler Dodge Jeep Ram.

April 10, 2023

Smooth and seamless process thanks to Jeremy Sims. He was very knowledgeable about the product and communicated throughout every step of the process. More

by amechelle83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are ecstatic to see that you had a smooth visit at Hebert's Town & Country Chrysler Dodge Jeep Ram. It is an honor to be your choice and we are here to help with any future needs. Have a great day!

April 10, 2023

All that could be done over the phone and online was done so. I sent the VIN and pictures of my trade in, then received a fair value offer. It was a really smooth experience. Jere Merritt was pleasant to More

by jenkevbrewer
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are thrilled to learn that you had smooth trade-in and vehicle-buying experiences with our helpful Sales Team. It is an honor to be your choice and we are glad we could help. We welcome you back to Hebert's Town & Country Chrysler Dodge Jeep Ram anytime!

April 10, 2023

Nick Henry handled all items quickly & keep me informed of progress thru out the process Ms. Mary was helpful as courtesy driver. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Henry
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Mike. You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our team is pleased to know you were satisfied with the quality care you received from Hebert's Town & Country Chrysler Dodge Jeep Ram.

April 08, 2023

Rodney was a great help in contacting me outside of his regular working hours to set me up with the vehicle I was looking for. More

by Hbrandhurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
Apr 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are thrilled that our Sales Team went the extra mile to contact you outside of working hours when the vehicle you were looking for became available. We always strive to provide our customers with excellent service and are happy to see you experienced that as well. We appreciate your business here at Hebert's Town & Country Chrysler Dodge Jeep Ram. If you need any further assistance, please don't hesitate to let us know.

April 08, 2023

I dropped off my jeep on a Monday evening and it was going to take 2 days at the most. I didn't pick it up until Friday. I had to keep calling the dealership about it. No one ever called and said it More

by rtccsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a female can't remember her name. She is in the service department
Apr 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We value your business here at Hebert's Town & Country Chrysler Dodge Jeep Ram. I would appreciate having the chance of speaking with you further regarding the lack of communication you received while our Service Team was caring for your Jeep. I have provided my email below and ask that you send me your contact information. I look forward to hearing from you, Mark Hebert Dealership President mark@hebertstandc.com

April 08, 2023

Great service from Zack thanks for everything bbbb. Bbbb bbbb bbbb. Bbbb bbbb bbb bbbb More

by GRICHARDSON724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Caulk
Apr 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review. We are pleased to learn that you had a great service experience with us on your recent visit. We hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your automotive needs. Take care.

April 07, 2023

The oil change service was fast ant efficient. The people were very friendly. I had a great experience. More

by Jana Edwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodd Singleton
Apr 07, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Jana, we are excited to read that our Service Team was quick, efficient, and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Oct 28, 2024 -

Jana Edwards responded

I was pleased with the efficiency and quality of the service provided by the team and company. I definitely felt that I was taken care of.

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