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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,825 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,825 reviews

April 26, 2023

Got an oil change and tire rotation. All things checked off as good to go. But afterwards all of my fluid levels are low and weren’t checked. Tires were not rotated. They never got the w More

by Melissa L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, Chuck Phipps, Hebert's Town & Country
Apr 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Melissa, Thank you for sharing your review with us at Hebert's Town & Country Chrysler Dodge Jeep Ram. If you would like to discuss your feedback regarding your recent service experiences or interactions with our team, please feel free to reach out to me. I look forward to connecting with you. Best regards, Mark Hebert Dealership President mark@hebertstandc.com

April 26, 2023

When I came with a minor issue it was resolved within less then 5 minutes. More

by wildone642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Livingston, Chuck Phipps
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Our Service Team is proud to read that you had a great experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram. If there is anything else our team can do to assist you, please feel free to reach out.

April 26, 2023

Great service. Short wait time.I plan to be back when I need something.thanks More

by robertson4066
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we truly appreciate your kind words and review. It brings us joy to know that your visit here at Hebert's Town & Country Chrysler Dodge Jeep Ram with our Service Team was timely and great. We are always here to help, should you need it in the future.

April 26, 2023

Best CDJR in the area where I live. It is 60+ miles from me. I don’t mind the drive because I know they will treat me well. More

by Bel.land
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Jere Merritt, Chuck Phipps
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Nothing makes us happier than knowing that our valued customers find our team to be the best. We always strive to provide our customers with a top-notch experience at every visit and would be pleased to work with you again here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a fantastic day!

April 26, 2023

Hands down the best sales and service (especially service) of any dealership in my fifty plus years of car buying experience. More

by cbdecker50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Burk, Mark Hebert, Rodd Singleton, Chuck Phipps
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! Our Sales Team is ecstatic to read that you had a great buying experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram. If there is anything else our team can do to assist you, please feel free to reach out.

April 26, 2023

Great service in a timely maner . Had some good coffee in the show room. Will be back More

by robertson4066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Hebert's Town & Country Chrysler Dodge Jeep Ram wants to thank you for your uplifting words and review. It is our pleasure to provide great service in a timely manner, and we hope you have a wonderful rest of your day.

April 23, 2023

Great people to work with. They provide great service and they are very helpful and knowledgeable. More

by janahays34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for choosing our dealership and for sharing your positive experience with Hebert's Town & Country Chrysler Dodge Jeep Ram. We are glad to hear that you found our staff great to work with, providing great service and being very helpful and knowledgeable. We appreciate your feedback and hope to serve you again in the future.

April 20, 2023

Very nice service he was amazing he did everything he said we really recommend him More

by chochitarosita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your amazing review and recommendation. We are here if you need any further assistance.

April 19, 2023

This dealership is the kindest and curious place of business. Always put the customer first. From the top (owner) to the salesman, always greeted with a smile More

by joseph53white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Williams
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you, Joseph, for taking the time to share this marvelous 5-star review with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. It is our pleasure to provide a friendly and customer-first environment for you. We hope to assist you again in the future. Take care.

April 19, 2023

I was undecided as to which make and model I wanted was not even sure if I wanted a new vehicle Therefore spoke with several sales associates around town Husband and Zi did our reseArch on dealerships w More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Morgan
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Ann, it makes us so glad to learn that our Sales Team was able to assist you with narrowing down your options and help you choose the right vehicle. Congratulations on your new Jeep Grand Cherokee! We are glad to know that our staff was friendly and professional while assisting you with this purchase and that they could make you feel comfortable. We are honored to receive your 5-star review and recommendation and if there is anything else you need from us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. feel free to let us know.

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