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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,826 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,826 reviews

May 10, 2023

Rodney was a great salesman to work with and I would definitely recommend his service More

by Darealone5682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for your positive review and recommendation. Let us know if we can be of any further assistance.

May 08, 2023

The visit was fast, efficient, and pleasant. The desk attendant was very accommodating and kind. More

by SARAFLOYD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

its fantastic to learn that our team provided you with a fast, efficient, pleasant, and accommodating experience! We here at Hebert's Town & Country Chrysler Dodge Jeep Ram greatly appreciate your kind review, if there is anything else that we can do for you do not hesitate to contact us.

May 07, 2023

Thanks you Chuck for a great job in a timely time frame. I would recommend. More

by g69roadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We appreciate your positive feedback here at Hebert's Town & Country Chrysler Dodge Jeep Ram. However, I would like to speak with you further regarding the 1-star rating you have left us. Would you mind sending me your contact information so that I can reach out to you? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

May 07, 2023

Herbert’s had a large inventory of vehicles we were interested in (Jeep) and a very professional, competent staff. More

by Gallagherskd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony ? From management , Tiffany Farley
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you so much for sharing your positive review about our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

May 19, 2023 -

Gallagherskd responded

Your welcome Tiffany did a great job!

May 06, 2023

The dealer was great but RAM warranty is worthless! I’m very dissatisfied the my 80000 mile deisel had a turbo leak and the exhaust filter system had to be replaced at my cost. No more RAMs for me. More

by sprofiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for leaving us this 5-star review of your exhaust filter replacement. We appreciate your feedback and are so glad to know that you are happy with the quality of the work performed by our Service Team. Thank you for trusting us here at Hebert's Town & Country Chrysler Dodge Jeep Ram with your vehicle and if you require any future automotive assistance, you can be sure to count on us.

May 06, 2023

Thank you Chuck! Honest and dependable folks. We trust the service department completely. Thank you for a job well done. More

by swhorton99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Chuck Phipps, Hebert's Town & Country
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you for your kind review of Hebert's Town & Country Chrysler Dodge Jeep Ram. It is wonderful to know that you had a great experience with our Service Team, please feel free to let us know if there is anything else we can do for you.

May 06, 2023

Very poor service took 3 months to get part and repair my truck Serice providers didn’t keep me inform then took two days to get the hpu pump replaced on the abs system More

by Farmet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps, Hebert's Town & Country
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would like the opportunity to speak with you about your experience with our Service Department regarding the level of communication you received and the subsequent wait time for services to be completed. Please send me your contact information at your earliest convenience. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

May 19, 2023 -

Farmet responded

I am glad all following up on the survey But all my contact information is in all system Here is my cell number 3183152010

May 05, 2023

Excellent dealership with a warm and friendly staff that is very knowledgeable and professional about the automobiles they sale. More

by TOMMYKIMBRELL
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for the five-star review. We are happy to learn our Team was very friendly, knowledgeable, and professional. We hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your automotive needs.

May 05, 2023

Been using Hebert's service since 2015 with both a Dodge Charger and Durango and up until this last visit I have been perfectly pleased with the work that's been performed whether it was regular service or More

by lacouyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Evan
May 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I greatly appreciate you taking the time to share this feedback. I want to connect with you regarding your recent visit with our Service Team for your Dodge Durango's regular service and tire rotation, and the care that you were provided. Please use my email below to send me the best contact information so that I can reach out to you. I value your time, Mark Hebert Dealership President mark@hebertstandc.com

May 05, 2023

Great experience, I feel like I got a fair deal, easy to work with, great people More

by Adamsishunte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
May 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we're grateful for your five-star review. It makes us happy to learn that you enjoyed working with our team and that you got a fair deal. You can always count on us at Hebert's Town & Country Chrysler Dodge Jeep Ram to provide a great experience.

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