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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,826 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,826 reviews

June 05, 2023

Wonderful buying experience. Very friendly staff that is knowledgeable about cars. Efficient purchase process. Great selection of Jeeps. More

by Gmills31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Meshell
Report | Print
Jun 06, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It is gratifying to know that you had a wonderful buying experience with our knowledgeable Sales Team. We're pleased to learn that you are impressed with our wide selection of Jeeps. We look forward to assisting you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

June 04, 2023

No organization, making a appointment was terrible experience. Information was withheld from me about when my vehicle would be looked at for service. All issues with my vehicle were not addressed. Was More

by goodenjesse86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Report | Print
Jun 05, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us, and I would appreciate the chance to speak with you about the level of customer care you received from our Service Team. Please send me your best method of contact at your convenience so we can discuss this further. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Jun 05, 2023 -

goodenjesse86 responded

You have my number and email on file…..

June 02, 2023

The service department did an amazing job. The only thing that I had a problem with was they didnt have a loner or a rental vehicle for me to use while they were working on my truck. They did More

by BRUCEJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jun 02, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Bruce, thank you so much for your business and feedback. We are happy to learn that you received amazing service at Hebert's Town & Country Chrysler Dodge Jeep Ram and we truly appreciate your patience. It would be an honor to assist you with anything else.

June 02, 2023

This dealership has become super customer friendly, above my previous vehicle service providers. I plan on taking our fleet of trucks and my personal vehicles to this dealership. More

by BobA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Gerard, Chuck Phipps, Hebert's Town & Country, Tiffany Farley
Report | Print
Jun 03, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review. It makes us proud to know that you enjoyed working with our friendly Service Team. You can always count on Hebert's Town & Country Chrysler Dodge Jeep Ram for your automotive needs.

Jun 04, 2023 -

BobA responded

Looking forward to doing more business with you, your people communicate their heartfelt desire to take care of our company, outstanding!

June 01, 2023

Service writer very friendly and helpful. salesman was very helpful with warranty questions. Showroom very nice. More

by Ted.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Rodney Singleton, Jr
Report | Print
Jun 02, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you for giving our team such a highly-rated review. We are so happy to learn that our team was very helpful. We appreciate your business at Hebert's Town & Country Chrysler Dodge Jeep Ram and welcome you back anytime.

May 31, 2023

Professional service. Kept in touch when service was done. People worked as a team. Well done More

by S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby and Roy did excellent job in Service department , Chuck Phipps
Report | Print
Jun 01, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

The Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram greatly appreciates your feedback regarding your visit. We appreciate you noting the professional service and the updates you received during your visit. We hope you choose us for all of your service needs.

May 31, 2023

Good friendly service, but customers that arrived after I did were serviced before me and I was in the fast service lane for fuel filter change. More

by nostrebor56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jun 01, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you for choosing to visit Hebert's Town & Country Chrysler Dodge Jeep Ram for your fuel filter change. We appreciate your feedback about your experience at our Service Department. Please let us know if you have any additional questions about the services you received.

May 31, 2023

Excellant service everyone was helpful and friendly, great people, fast service they offered drinks and snacks More

by Jeanene Wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jun 01, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Jeanene, we are excited to read that our Service Team was helpful and friendly ensuring you had an enjoyable experience. Thank you for your excellent review. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

May 30, 2023

Purchase process was very easy and fast. Our salesman Don Williams is the best I have ever dealt with. More

by Our New Blue Jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
May 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thanks for sharing this five-star review with us. It is great to know that you had an easy and quick purchase process with our accommodating Sales Team. Your business is valued and we look forward to seeing you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

May 30, 2023

The sales man and manager was very helpful in saleing me my choice of vehicle, and when I had a issue with the vehicle they were very quick to solve my problem. More

by SOLOMON7G17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Dalton and his boss , Rodd Singleton, Rodney Singleton, Jr
Report | Print
May 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're happy you found our Sales Team to be so supportive during your time here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further automotive needs or questions, please reach out.

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