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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,826 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,826 reviews

August 31, 2023

I was in for my first maintenance and asked specifically before and after if my tires were rotated and was told yes. I had just put one new tire on my car and it was in the same place as it was when I brou More

by rmcmahen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Sep 01, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Given the opportunity, I would like to speak with you about your first maintenance visit with our Service Department regarding the tire rotation on your vehicle. Would you provide me with your contact information so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

August 31, 2023

Great costumer service. Staff was very nice. I will definitely be back in the future. More

by treona_mccarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Preston Evans, Jason Prudhomme, Jere Merritt, Vernell Richmond, Walt Gerard, John Bartle, Zach Caulk, Chuck Phipps, Mike Tucker
Report | Print
Aug 31, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are so glad to see that our team was very nice, and was able to provide a great experience during your visit. Thank you so much for the 5-star rating and positive feedback. It was a pleasure to assist you, and we look forward to seeing you again at Hebert's Town & Country Chrysler Dodge Jeep Ram in the future.

August 31, 2023

The people there are Very polite & do the job right. I highly recommend them to all my friends More

by janetbrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Sep 02, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. Thank you for your kind review and recommendation. We are happy to learn that our team at Hebert's Town & Country Chrysler Dodge Jeep Ram has been polite to you during your visit and is able to do the job right for you. Please do not hesitate to reach out to us if we can be of further assistance.

August 30, 2023

Nate is very helpful and willing to assist. They’re definitely overwhelmed and be prepared for over a week to look at your vehicle, not the individuals fault in shop. More

by deejayr1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, thank you so much for taking the time to leave this feedback and 5-star rating. We are so glad to read that our Service Team was very helpful and willing to assist on your visit. We're glad you came in, and our team will be happy to assist you with anything you need on your next visit at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 30, 2023

Marcus did an excellent job helping me purchase my new vehicle! Outstanding service! Would recommend to family. More

by marywagner1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Aug 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, congratulations on your new vehicle! It is great to read that our Sales Team was outstanding, and provided an excellent experience during your visit. We appreciate you for taking the time to leave us this great rating and positive feedback. Your recommendation is valued, and we look forward to do business with you at Hebert's Town & Country Chrysler Dodge Jeep Ram again in the future.

August 30, 2023

After two trucks and a Jeep Ihave found that I will never do business with them ever again . The reason is there seems to be a lack of respect for their customers in the service department. More

by mbearden53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Johnson, Chuck Phipps, Hebert's Town & Country
Report | Print
Aug 31, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to learn more about your interactions with our Service Team. Would you please email me with your preferred method of contact so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

August 29, 2023

Don Williams knew what to do to make sure I drove a car away tiday. More

by Dan73janice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine, Don Williams, Zach Caulk, Chuck Phipps, Rodney Singleton, Jr, Hebert's Town & Country
Report | Print
Aug 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are so happy to read that our Sales Team was able to make sure you left with a vehicle during your visit. Thank you so much for the 5-star rating and great review. Congratulations on your vehicle! We look forward to do business with you again in the future at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 29, 2023

Great service. Great folks. I am very satisfied so far with all the work done More

by edebouse81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 30, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for the awesome review and 5-star rating. We are so pleased to learn that our Service Team was able to provide a great experience on your visit. It was great to assist you here at Hebert's Town & Country Chrysler Dodge Jeep Ram, and thank you for trusting us with your vehicle. Your business is valued, and please do no hesitate to reach out to us for any future needs.

August 26, 2023

Service was good, 22 yr old first day on job training showed good customer service also More

by sgonzaque
Recommend Dealer
Yes
Employees Worked With
Preston Evans
Report | Print
Aug 28, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your wonderful five-star review of Hebert's Town & Country Chrysler Dodge Jeep Ram. Our Service Team is proud to know they were good on their first day of job training and provided you with good customer service experience as well. We are so grateful for your business and we are always here to help.

August 26, 2023

Fast courteous service answered all my questions informed me on services I anticipate using soon More

by b.self52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 28, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review. It is wonderful to know that our courteous Service Team answered all of your questions and informed you about future needed services. Here at Hebert's Town & Country Chrysler Dodge Jeep Ram, we take pleasure in being able to adequately fulfill the needs of our guests in a timely manner. For any additional assistance, please feel free to contact us anytime.

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