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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,826 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,826 reviews

September 14, 2023

As always great. Staff was very professional, friendly and courteous. My service was done as promised. More

by JANIS4413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Sep 14, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Janis, thank you for your positive feedback! We are happy to learn that you continue to receive friendly and courteous service from our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram and we hope you take care.

September 13, 2023

Beyond expectations Professional,correct,friendly accurate on time good job,I love how they do More

by Enver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Sep 13, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind review of Hebert's Town & Country Chrysler Dodge Jeep Ram. We are happy to see that you received professional and efficient service from our staff during your visit and it would be our pleasure to assist you with anything else.

September 10, 2023

Great service from the moment I entered the sales lot. Rodney Jr had Bravo Zulu handling . More

by james.einmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
Sep 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we appreciate your positive five-star review. We are excited to see that our Sales Team was able to provide such great service during your buying experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. Congrats on your purchase, and thank you for your business.

September 09, 2023

Great customer service. Jere was very helpful and got me in the car I wanted :). Service was fast and on point! No issues. More

by tamikaoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
Sep 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we really appreciate your positive review. It is wonderful to learn that our helpful Sales Team got you in the car that you wanted and provided great customer service. Your business is valued and we look forward to seeing you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

September 09, 2023

The service department is awesome. They always take great care of me and my awesome Jeep rubicon!!! More

by beautyandtrexllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate, Preston Evans, Chuck Phipps
Sep 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your awesome review and input. We are glad to learn that you are consistently pleased with our Service Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Hebert's Town & Country Chrysler Dodge Jeep Ram!

September 08, 2023

The work was done as promised, the staff was super helpful and answered all questions clearly. The work was completed as promised and cost was competitive. This is the third body repair done by the bo More

by curtissw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kem Smelser, Chuck Phipps
Sep 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. Thank you for taking the time to leave us an amazing review. We are glad to know that our Service Team was pleasant and helpful, and answered your questions clearly, in addition to making sure the work was completed as promised. If we can be of any further assistance please do not hesitate to reach out to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

September 08, 2023

Service was absolutely awesome. So greatful to have bought my vehicle from here. Thanks for all hands on deck experience More

by Dreka309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
Sep 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, congratulations! We are so glad you’re happy with the way our Sales Team was able to provide an awesome experience during your visit. Thank you for the great feedback and 5 stars. If you need any help with your vehicle, please feel free to reach out to us at Hebert's Town & Country Chrysler Dodge Jeep Ram for assistance.

September 08, 2023

Very pleasant and easy buying process. They delivered the truck to my home. The truck was clean and full tank of gas. More

by Terrywayne40
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Rivas
Sep 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thanks for this amazing review! Pleasant and easy purchasing experiences are always valued by our Sales Team. Here at Hebert's Town & Country Chrysler Dodge Jeep Ram, our top priority is providing the best experiences for our customers. Come see us again soon!

September 07, 2023

Normally 5 star… This last experience not so great. I got oil change(great) and tire rotation ( not great) Bring the car out, we can’t get the tire off. You guys were the last to put the tire on. I had More

by Rachelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Sep 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Rachelle, We appreciate you taking the time to share this feedback. It would be great to speak with you regarding the repairs our Service Team performed, and the state of your vehicle upon return to you. I ask that you use the email below to send me the best contact information to reach you at. I hope to hear from you soon, Mark Hebert Dealership President mark@hebertstandc.com

September 06, 2023

Had an intermittent problem and they charged me to fix it and made it worse. Also timing of getting an oil change is ridiculous. I spent over 5 hrs in that dept over the course of two days in that dept. Pres More

by Cameron Foxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Evans, Monica Johnson, Rodney Singleton, Jr
Sep 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Cameron, Your feedback is important to us at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would like the chance to speak with you about the level of communication and customer care you received from our Service Team regarding your visit for an oil change as well as your subsequent wait time. Please email me with your preferred method of contact so we can discuss this further. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

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