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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,771 Reviews
Call Dealership (318) 221-9000
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,771 reviews

October 10, 2023

Over filled engine oil even though the owners manual provided the proper amount to service my vehicle with. It was still over filled even after I brought it back to correct the issue. More

by justinlhobart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember who I interacted with.
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Oct 11, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We value your feedback here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would like to speak with you about the level of service and customer care you received from our Service Team regarding your visit for your vehicle's engine oil. Will you please email me your preferred contact information so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

October 10, 2023

From the owner , the sales rep, and the service department is excellent! They treated me well and every department! More

by welch.darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in service, Mark Hebert
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Oct 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are grateful you took the time to leave this positive review. It brings us joy to learn that you are impressed with all of our departments at Hebert's Town & Country Chrysler Dodge Jeep Ram. Should you need anything, please don't hesitate to reach out to us.

October 10, 2023

So,first thing this morning I realize after spending half of my day off up there getting tires put on my truck.my wheel lock is missing and you jack wagons put the wrong size tires on my truck More

by XBOXDJA1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Report | Print
October 09, 2023

Our process of buying a 2023 Ram 1500 truck took a couple of weeks. We live in Florida and we were using our bank. Thru out that time our salesman, Don Williams, stayed in contact with us, letting us know wh More

by flgirl03
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
October 08, 2023

Dealership was very understanding and fix my problem thanks very appreciate. Until next time Thanks again More

by HOTGIRLHOLLA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are proud to see that you had a helpful experience. Thank you for taking the time to review our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

October 08, 2023

Very helpful and professional and knowledgeable they explained exactly what work was required to repair issue with vehicle . More

by wlsp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Don Williams, Chuck Phipps
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Oct 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the positive review. We're glad you found our team helpful, professional, and knowledgeable. We prioritize clear communication and transparency in our services. It's rewarding to know this was evident in your experience with our Service Team. We appreciate your feedback and look forward to assisting you in the future here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

October 07, 2023

Everybody here is really nice and helpful. I love my new Chrysler Voyager! We have been buying from this dealership since 2002 and they are like family! I recommend this dealership to everyone More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Hebert's Town & Country
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Oct 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Sandy, we're happy that you left us a five-star review and a recommendation for our services. It is pleasing to read that our friendly Sales Department was helpful and treated you like family during the purchase of your new Chrysler Voyager. You can always count on Hebert's Town & Country Chrysler Dodge Jeep Ram for your automotive needs. Enjoy.

October 07, 2023

It a good place to buy a car and they they are good people upthere More

by garciaedd03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivas
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Oct 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review and rating. We are happy to learn that you had a positive experience with our staff at Hebert's Town & Country Chrysler Dodge Jeep Ram and we hope to work with you again soon. Take care!

October 07, 2023

Great experience, Lauren was very nice and professional, in and out in timely manner, happy with service More

by dianenolten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Diane, thank you for your fantastic review! We are happy to learn that our Service Team provided you with professional and timely service at Hebert's Town & Country Chrysler Dodge Jeep Ram, please feel free to let us know if there is anything else we can do for you.

October 06, 2023

great service very friendly they treat you with respect this is all i need to said everything was fast and complete More

by dealjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
Oct 06, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your great customer service experience. It's rewarding to learn that our friendly Service Team took care of you and completed your auto-related needs in a timely manner. We hope that you will continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram in the future!

Oct 07, 2023 -

dealjoyce responded

thank you

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