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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,672 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,672 reviews

October 10, 2023

I found the Jeep I wanted online. I called my favorite salesman Jere. He worked with me to get my new jeep and my trade in all taken care of. It was a great experience and I love my G More

by greer.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
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Oct 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Michelle, thank you for your business and kind words. We are so glad that you had a great experience with our Sales Team at Hebert's Town & Country Chrysler Dodge Jeep Ram and we congratulate you on your new Jeep Grand Cherokee L Limited!

Helpful
October 10, 2023

Recently had storm damage to my truck. Kem was awesome to work with and the quality of work was great! More

by wcroan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kem in Body Shop
Report | Print
Oct 11, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a five-star review. We're thrilled to learn that our Service Team provided great quality work and was awesome to work with. Your business is valued and we hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
October 10, 2023

Over filled engine oil even though the owners manual provided the proper amount to service my vehicle with. It was still over filled even after I brought it back to correct the issue. More

by justinlhobart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember who I interacted with.
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Oct 11, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We value your feedback here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would like to speak with you about the level of service and customer care you received from our Service Team regarding your visit for your vehicle's engine oil. Will you please email me your preferred contact information so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
October 09, 2023

Our process of buying a 2023 Ram 1500 truck took a couple of weeks. We live in Florida and we were using our bank. Thru out that time our salesman, Don Williams, stayed in contact with us, letting us know wh More

by flgirl03
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
Helpful
October 08, 2023

Dealership was very understanding and fix my problem thanks very appreciate. Until next time Thanks again More

by HOTGIRLHOLLA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are proud to see that you had a helpful experience. Thank you for taking the time to review our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
October 08, 2023

Very helpful and professional and knowledgeable they explained exactly what work was required to repair issue with vehicle . More

by wlsp8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Don Williams, Chuck Phipps
Report | Print
Oct 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the positive review. We're glad you found our team helpful, professional, and knowledgeable. We prioritize clear communication and transparency in our services. It's rewarding to know this was evident in your experience with our Service Team. We appreciate your feedback and look forward to assisting you in the future here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Helpful
October 07, 2023

It a good place to buy a car and they they are good people upthere More

by garciaedd03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivas
Report | Print
Oct 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review and rating. We are happy to learn that you had a positive experience with our staff at Hebert's Town & Country Chrysler Dodge Jeep Ram and we hope to work with you again soon. Take care!

Helpful
October 07, 2023

Everybody here is really nice and helpful. I love my new Chrysler Voyager! We have been buying from this dealership since 2002 and they are like family! I recommend this dealership to everyone More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Hebert's Town & Country
Report | Print
Oct 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Sandy, we're happy that you left us a five-star review and a recommendation for our services. It is pleasing to read that our friendly Sales Department was helpful and treated you like family during the purchase of your new Chrysler Voyager. You can always count on Hebert's Town & Country Chrysler Dodge Jeep Ram for your automotive needs. Enjoy.

Helpful
October 07, 2023

Great experience, Lauren was very nice and professional, in and out in timely manner, happy with service More

by dianenolten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Oct 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Diane, thank you for your fantastic review! We are happy to learn that our Service Team provided you with professional and timely service at Hebert's Town & Country Chrysler Dodge Jeep Ram, please feel free to let us know if there is anything else we can do for you.

Helpful
October 06, 2023

great service very friendly they treat you with respect this is all i need to said everything was fast and complete More

by dealjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
Oct 06, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your great customer service experience. It's rewarding to learn that our friendly Service Team took care of you and completed your auto-related needs in a timely manner. We hope that you will continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram in the future!

Oct 07, 2023 -

dealjoyce responded

thank you

Helpful
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