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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,771 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,771 reviews

December 18, 2023

thank you for your help…great service! We will be back for all future service More

by andyfolse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Dec 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about our great service at Hebert's Town & Country Chrysler Dodge Jeep Ram. We look forward to your return visits for service needs.

December 17, 2023

Lauren, my Advisor is very courteous and friendly. She let me knew exactly what was happening throughout my oil change and having my key Fob reprogrammed. Love the service I receive each time I visit More

by roll224@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Dec 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about your oil change and key Fob reprogramming experience with our Advisor at Hebert's Town & Country Chrysler Dodge Jeep Ram. Always here to provide you the same quality service.

December 16, 2023

This dealer is great. The only people that is going to wright you a book report are people that are Karens that are unhappy. Satisfied people are going to get mad and x ou More

by bierden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Roy Graves, Walt Gerard, Chuck Phipps
Dec 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind words about Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for the 5-star rating. We're glad to hear that you're satisfied with our dealer services.

December 14, 2023

Great People, that is the bottom line! !!! Keep me informed about my vehicles. Always the Best! More

by netmoser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason P., Mark Hebert, Chuck Phipps
Dec 14, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback. The team at Hebert's Town & Country Chrysler Dodge Jeep Ram is glad to keep you informed about your vehicles. Thank you for trusting us with them.

December 14, 2023

The service department at Heberts is always so helpful and friendly. I never let anyone else service my Jeep Grand Cherokee! My favorite part is always getting to see the same smiling faces from Nate and More

by SusanCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Burks and Preston Evans , Jere Merritt
December 13, 2023

I love my Jeep even if it’s 10 years old! I have always been treated well! More

by henriettabaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Dec 13, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. It's great to hear you're still enjoying your Jeep after all these years. We look forward to assisting you again in the future!

December 13, 2023

Vehicle was repaired in a timely manner. Staff was friendly and courteous. Service advisor Nick worked the repair Schedule to make it very convenient for me More

by SCOOTTOOT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Gerard, Chuck Phipps
Dec 14, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear you felt well-accommodated when repairing your vehicle with the timely help of our service advisor, Nick. Your feedback is highly important for Hebert's Town & Country Chrysler Dodge Jeep Ram, and we look forward to meeting your needs in the future again. Thank you kindly.

December 12, 2023

Great customer service. Sabrina was very helpful and took care of the recall very quickly. More

by VERNIE.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Dec 12, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive review. It's always rewarding to hear of quick recalls and helpful experiences at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for being a valued customer.

December 08, 2023

Sabrina provided excellent service and communication on the diagnosis in my truck, the warranty , and the completion of repairs and a recall that needed to be completed. We are loyal to Hebert T&C and ser More

by lwd1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina, Chuck Phipps
Dec 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It's good to hear that truck diagnosis, warranty handling and recalls went smoothly with Sabrina at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your loyalty is truly appreciated and we're glad the service keeps you returning. Safe driving!

December 07, 2023

Great customer but the wait is ridiculous. It shouldn't take 2 1/2 hours just for an oil change.and that's the time you sit for car to get to the back to be service.irs ridiculous and they won More

by lindaallen45.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 10, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Your feedback is appreciated, thank you for it. We are constantly working on reducing wait times at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your suggestions about customer amenities will be diligently noted.

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