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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,769 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,769 reviews

January 06, 2024

Monica Johnson was awesome. Love her. She’s very kind and nice. If I had to send a customer to someone it would be her More

by Turnervickie62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Williams, Monica Johnson
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're pleased to see you've had a positive experience with our staff at Hebert's Town & Country Chrysler Dodge Jeep Ram. Monica Johnson indeed embodies the kind and helpful tune we aim for. Thank you for recognizing her efforts and your continued patronage.

January 06, 2024

Very professional and great customer service well definitely recommend someone in need of a vehicle More

by chunter5099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Williams
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your endorsement. We're glad our team's professionalism and customer service at Hebert's Town & Country Chrysler Dodge Jeep Ram met your expectations, and hope the vehicle purchased continues to serve you well.

January 06, 2024

Very helpful with explaining my truck issues and resolved the issues. Will definitely come back More

by rubenrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Mark Hebert, Rodd Singleton, Chuck Phipps, Hebert's Town & Country
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Glad to hear our team at Hebert's Town & Country Chrysler Dodge Jeep Ram could assist with your truck issues. Welcome back when you require further aid with your vehicle need.

January 05, 2024

I asked the Lady in the service department to get a price on the parts she said she will call me the next day have not received a call that was December 27 More

by boubby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. We always aim for 100% customer satisfaction I would appreciate the chance to discuss the level of communication you have received from our Service Team regarding a part for your vehicle. Could you please email your preferred contact information to me? Mark Hebert Dealership President mark@hebertstandc.com

January 05, 2024

Awesome service and very attentive. Got me right in and ordered the part my car needed and got me on my way. Very prompt and professional. More

by djrice05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your high praises of the prompt and professional service you received at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your positive experience keeps us motivated. Thank you for taking note of our attentiveness towards ordering specific car parts swiftly.

January 04, 2024

excellent experience thank you very much easy scheduling; easy tire purchase would recommend to others More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate the recognition for our efforts at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's good to know you found scheduling and your tire purchase straightforward. Thank you for recommending us.

January 04, 2024

No appointment. Just drove up and requested an oil change. All good and very prompt. More

by bbooras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback. It's reassuring to hear that your oil change service at Hebert's Town & Country Chrysler Dodge Jeep Ram was prompt and satisfactory. Thank you for choosing us for your vehicle needs.

January 04, 2024

Best dealership experience every time I am there. From service to sales it’s top notch at Herbert’s More

by ajmil13r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Rodd Singleton, Beau Hebert, Don Williams, Roy Graves, Monica Johnson, David Rivas, Chuck Phipps, Ken Bell, Rodney Singleton, Jr
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We value your feedback and appreciate the high rating. It's great to hear that every department at Hebert's Town & Country Chrysler Dodge Jeep Ram has met your expectations consistently. Thank you for choosing us, see you next time.

January 03, 2024

Shirley is very helpful and courteous. She is also very knowledgeable and I will definitely recommend to others. More

by brandonlraab77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Warren , Chuck Phipps
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Jan 03, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your recognition of our efforts at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's rewarding to hear that you would recommend us based on your interaction. Thank you for sharing.

January 01, 2024

Good dealership who can be customer oriented and decent customer service when it is needed. More

by cevans4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We appreciate your feedback here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I am pleased to see that your experience with our team was customer-oriented. I would, however, like to learn more about the 3-star rating you shared. Would you mind sending me your preferred contact information so we can discuss your feedback in greater detail? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

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