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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,769 Reviews
Call Dealership (318) 221-9000
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,769 reviews

January 16, 2024

The fast service department was very helpful and did a good job. Any question I had they answered it . More

by lindahaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your review and are pleased the service department at Hebert's Town & Country Chrysler Dodge Jeep Ram was able to assist you effectively. Thank you for choosing us for assistance.

January 14, 2024

Good about explaining about the paper work they good at there job we had no problem More

by lindastells723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Rodd Singleton, Beau Hebert, Don Williams, Roy Graves, Monica Johnson, David Rivas, Chuck Phipps, Ken Bell, Rodney Singleton, Jr
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're appreciative of your positive feedback. It's great that our team at Hebert's Town & Country Chrysler Dodge Jeep Ram helped you understand the paperwork effectively. We're here to assist with any further needs you may have, thank you!

January 13, 2024

They were prompt in responding and on time. lauren at front desk of service center was super helpful. More

by hetpatel2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate hearing about your positive experience with Hebert's Town & Country Chrysler Dodge Jeep Ram service center. Happy to hear our punctuality and helpful staff met your needs. Thank you for sharing!

January 11, 2024

Great service and easy to talk with both the sales and service department. Sales was not over bearing or forceful and answered my questioins. More

by jivaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jere Merritt, Walt Gerard, Chuck Phipps, Hebert's Town & Country
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're appreciative of your positive feedback. It's good to hear you found communication easy with Hebert's Town & Country Chrysler Dodge Jeep Ram's sales and service department. We're here for all your automobile needs.

January 11, 2024

Really went above and beyond to obtain and deliver what we needed. Very refreshing a company would go so far to deliver Great Customer Service! More

by HENDRIXAUTOREPAIR
Recommend Dealer
Yes
Employees Worked With
Colton
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind words. Hebert's Town & Country Chrysler Dodge Jeep Ram is committed to top-notch customer service. We hope to assist you again in the future.

January 11, 2024

Your dealership had my work truck for 28 days. That is not acceptable for a working person. More

by glewis11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. At your convenience, I would like to connect with you to address your wait time with our Service Department. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

January 10, 2024

They were very helpful with my situation and got me into the vehicle I wanted without hassle. More

by zholston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Weise
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback, and we're glad our team at Hebert's Town & Country Chrysler Dodge Jeep Ram could assist in finding the right vehicle. Thank you for choosing us.

January 10, 2024

Very polite service writer and kind people in the dealership. I will return to this dealership for my service needs. More

by rsharrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about our service writer and team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Looking forward to seeing you for your future service needs.

January 10, 2024

Excellent customer service, I was in and out in no time. Service was quick and easy More

by SHEMETRICA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback. Providing efficient and convenient service is a top priority at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's great to hear it was quick and easy for you.

January 07, 2024

Was okay experience, a little longer wait then I was expecting, but the experience was still good More

by beavu257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for your review! We are glad to see that you enjoyed your experience with us at Hebert's Town & Country Chrysler Dodge Jeep Ram. If you'd like to discuss the timeliness of your visit, please feel free to contact us.

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