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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,767 Reviews
Call Dealership (318) 221-9000
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,767 reviews

January 31, 2024

Staff is always super friendly. Service is provided in a timely manner. Staff is helpful every time I’ve gone for an express lane service. More

by crystalwilliams318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Lane
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Feb 01, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback regarding the prompt and friendly service you received at Hebert's Town & Country Chrysler Dodge Jeep Ram, particularly during express lane services. Your support is appreciated.

January 31, 2024

Been a customer for many years. Quality sales and service. Thanks to the Hebert Family. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, quick Lube. Jere Merrit’s. Dales, Mark Hebert, Chuck Phipps, Hebert's Town & Country
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your years of loyalty to Hebert's Town & Country Chrysler Dodge Jeep Ram. It brings us joy and fulfillment knowing our sales and service resonates with you. Thanks for taking the time to share this review.

January 31, 2024

The gentleman at the service desk were very friendly. Waiting time was minimal. Water bottles were also provided. More

by PDENNEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other employees in the service department but don’t know there names. , Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate the kind words at Hebert's Town & Country Chrysler Dodge Jeep Ram. It'a great to hear of your satisfactory experience with our team and the minimal waiting time you enjoyed. Thank you for choosing us for your service needs.

January 31, 2024

Nate Burks was absolutely wonderful to work with. Kept us updated every step of the way. More

by janetwpennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Burks, Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your review. It's great to hear about our team providing an updated experience at Hebert's Town & Country Chrysler Dodge Jeep Ram.

January 30, 2024

Mr. Nathan Burks was very thorough in explaining the services needed as well as the estimated cost. He continued to display professionalism in taking care of the customer. Awesome customer service. Mr. More

by FREDAEDMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Burks gets 5 Stars , Walt Gerard
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're thankful for your detailed feedback. Your endorsement of our team's professionalism and thorough communication is much appreciated at Hebert's Town & Country Chrysler Dodge Jeep Ram, particularly capable handling of customer service. It was our pleasure assisting you with needed services and cost estimation.

January 30, 2024

Chuck and Justin are great. Would love to see a remodel on oil changing side. The black chairs need to go…..,. Tv needs to work all the time. Water for customers. It’s really we More

by RACINGONBRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin, Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram, and I appreciate your kind words about our Service Team. I would, however, like to speak with you about your feedback regarding your recent visit to our Service Department. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

January 30, 2024

Good employees working in the Oil Change and Tire Rotation department. I have owned 3 Ram trucks and have always had service done here. More

by johnny39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your loyalty to Hebert's Town & Country Chrysler Dodge Jeep Ram, especially with our Oil Change and Tire Rotation services. Your ongoing relationship fosters a great connection with our team. Thanks for being a continued patron of our Ram trucks' maintenance department.

January 27, 2024

Good service and recommended. We have purchased multiple cars here and will be back for more More

by Jjohnson
Recommend Dealer
Yes
Employees Worked With
Beau Hebert
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We value your continual patronage at Hebert's Town & Country Chrysler Dodge Jeep Ram and appreciate the kind words on our service. Looking forward to maintaining this automotive relationship.

January 25, 2024

Awesome service, I have used this dealership before and have always had a good experience. More

by dgunderson300393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Henry
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you sharing positive feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. We value the continued trust you put in our dealership.

January 25, 2024

Hebert’s town and country has the most professional and friendly staff. The customer service is top notch from the minute you walk in until days and weeks after purchase. I highly recommend consideration i More

by AMANDABURFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Johnson
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our staff at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our professional customer service aim is for long-term satisfaction, even after purchase. We're glad to hear we met that mark with you!

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