
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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I am only rating Curtis Williams in this review. If I had to rate the person who we spoke with initially, this rating would consist of ALL ZEROS. We came in about to the dearlership about 3 weeks prior to ma to rate the person who we spoke with initially, this rating would consist of ALL ZEROS. We came in about to the dearlership about 3 weeks prior to making our purchase. The salesman was sitting outside in front of the dealership and unlike most places we visited, we had to ask him to come and assist us. He told us there were no discounts or specials running on the Dodge Nitro...and low and behold, Curtis managed to find $4000.00 off of the same vehicle. Amazing! Also, that salesmen told us to come in so he could get our names and phone number...he nerver got it because another man walked into the dealership who wanted to see him so he left us and went to assis the other gentleman. Needless to say I was pissed! We sat at the desk for about 10 minutes and then walked out. So Curtis Williams you tell everyne there, if they don't want to make the sale..U WILL! Also, tell them that ALL customers are important and not to judge a book by it's cover. Thanks again Curtis Williams!!!!!! I wish you many more sales and fat fat pockets! More
I have just purchased a new 3500 series Dodge truck for my business from Mr. Roy Graves. Mr. Graves is a very professional, hard working and honest gentalman/salesman who is more than just knowledgeable o my business from Mr. Roy Graves. Mr. Graves is a very professional, hard working and honest gentalman/salesman who is more than just knowledgeable of his products. He worked diligently for over six months to earn my business and to assist me on the purchase of this new vehicle at a set time. I will definitely utilize him to purchase our future company trucks. I highly recommend Mr. Roy Graves and his Hebert's Town and Country team for purchasing all of your next vehicles. I appreciate all of your hard work and time invested Roy. Thanks again, Rhett Yount with Wildcat Services, LLC De Berry TX More
I find this dealership friendly, fair in pricing , responsive when any request is made for service. Roy Graves is very knowledgeable Dodge Trucks and can answer any question you may have. I will buy a responsive when any request is made for service. Roy Graves is very knowledgeable Dodge Trucks and can answer any question you may have. I will buy another Truck from this Dealer and salesperson if my Ram every needs replacing, I do not see that in the near future as I am very happy with this one !! More
I have known Trent for many years. This was the first time I visited him with the idea of buying a new vehicle. I pretty much knew what I wanted when I got there. He listened to what I had to say and s time I visited him with the idea of buying a new vehicle. I pretty much knew what I wanted when I got there. He listened to what I had to say and showed me different models and colors. We went for a test drive in two different vehicles and I fell in love with the Jeep Liberty and I love it even more in my carport!! My kids think I have finally gotten a good vehicle and they couldn't be more pleased for me. Trent explained everything so well. He is really knowledgeable about all the features. I didn't feel rushed and I felt they were very accomodating to my schedule that day. I would highly recommend going to Trent and Hebert's if someone needs a new vehicle. Kathy Vercher More
Loved the product. Appreciated the friendly and knowledgable service we received from both the salesman (Jason Richmann) and finance guy (Preston Evans). They both listened to what we wanted and as knowledgable service we received from both the salesman (Jason Richmann) and finance guy (Preston Evans). They both listened to what we wanted and aside from the color (We really wanted burnt orange which does not exist in Dodge Rams)gave us everything we asked for. It was a pleasant experience overall. The truck is gorgeous! More
The staff was very helpful and super friendly. I didnt think I was going to be able to get a car but was told to come to this dealership. They were able to get me in a car. I am so thankful for these guys think I was going to be able to get a car but was told to come to this dealership. They were able to get me in a car. I am so thankful for these guys. They made my life a bit easier and I greatly appreciate it. After days of purchasing my vehicle we sent a friend that also purchased a vehicle from this dealership. Highly reconmended!!! More
The customer service was great, I was treated with The customer service was great, I was treated with respect and friendliness, espically when replacing my leather door paneling. I was very impressed The customer service was great, I was treated with respect and friendliness, espically when replacing my leather door paneling. I was very impressed with the timeleniess and quality of work performed. My overall experience was good. After agreeing on a very fair price, I was left waiting for over 30 minutes to sign the papers. As I have said before, the price on the new car was very fiar, but agreeing to a price on a brand new car was quite lengthy. More
My recent Jeep purchase at Hebert's Town & Country was very pleasant. I worked with Roy Graves who made the transaction very simple and straight forward. This may have been the easiest, less stressful was very pleasant. I worked with Roy Graves who made the transaction very simple and straight forward. This may have been the easiest, less stressful auto purchase I have ever made. More
I have purchased Dodge trucks from Roy Graves for many years. He is honest and knowledgable and fair. I recommend him to anyone who is looking for a vehicle. Dedra in service is the best. She knows wh years. He is honest and knowledgable and fair. I recommend him to anyone who is looking for a vehicle. Dedra in service is the best. She knows who I am when I walk in the door (which is not that often) and is quick to respond with my needs. One negative, the finance guy told me the dent, ding, and windshield coverage was covered by the dealership, when in fact it was a line item in the cost of the vehicle only shown at closing, and NOT brought up to my attention. I would not have paid for that "insurance" if I knew it was actually my option. (Reminds me of the old undercoating scam of years past) Shame on you Jeff....and you Mark Hebert. More
The reason I'm writing this review is because this was my first time ever buying a new car and it was a lot harder than I thought . I ran into every problem you could imagine . So I said just for get it but first time ever buying a new car and it was a lot harder than I thought . I ran into every problem you could imagine . So I said just for get it but Curtis stayed in contact with me and kept me encouraged . He exhausted every resource that he new . But after his hard work I still kept getting bad News . Then later on that day while riding in my BUCKET i received another call from Curtis asking me was I ready to ride. Some how he got it done and I can't thank him enough. Curtis is a great guy and a great asset to your company. I've already Recommended several of my friends to him and I wish him much success . More