Hebert's Town and Country Chrysler Dodge Jeep RAM

The Service Department is a Diaster My experience was a DISASTER. I found the service department to be unorganized, uninformative and overall-unprofessional. All service departments have My experience was a DISASTER. I found the service department to be unorganized, uninformative and overall-unprofessional. All service departments have a standardized book that tells them how long a repair to a vehicle should take. I made arrangements the day before to bring my vehicle in for service on the next morning. I got there at 06:45 hours and was the third one in line. At 09:30ish, I asked what was going on with my truck and was told they were performing the services I requested. By 12:30PM, it still wasn't done, when I demanded my truck be returned to me. I was told that it was up on a lift and that the technician said that I needed a fuel and air filter. (Oddly, I came for an oil change, wash and a recall and had nothing to do with the air intake or fuel system. Oh, let's just sell me something else on a 2005 2500 Ram with 10,400 miles on it. Really?) It was only then that I was offered a shuttle home but was told I still had to wait because the driver was at lunch... After telling them to take thier time to fix it (casue God knows I don't want to have to come back for them to repair anything), I left by my own volition. At 4:47PM, I get a phone call from the service manager, himself, to inform me that the truck was done, BUT it hadn’t been washed and to call him if I still wanted that service performed. REALLY? It's evident that the service department can't support the sales this dealership makes. Next time, I need service to this truck; I'll take it somewhere else, anywhere else. This type of behavior is why my other truck and car is a Honda... More

Dodge Journey Personable staff, knowledgeable and totally committed to giving the buyer as close to what they want as they can get! I never felt hassled or pressure Personable staff, knowledgeable and totally committed to giving the buyer as close to what they want as they can get! I never felt hassled or pressured. I test drove several vehicles before finally deciding on one. After going to several other lots my final decision came down to the people at this lot. Fred worked very hard to get me in my journey with all the bells and whistles that i wanted. Don had to be the friendliest finance manager I have ever worked with. Although we were handling business it did not feel cold. I will recommend this company to all my family and friends, and if I'm ever in the market for another vehicle I will definitely be back. More

Car dealer I was very satisfied with the help on buying my new car. Colby was a very efficient and polite dealer and helped my get the vehicle I wanted. I wo I was very satisfied with the help on buying my new car. Colby was a very efficient and polite dealer and helped my get the vehicle I wanted. I would recommend Hebert's Town and Country to all my friends and family. More

Jeep Patriot Just purchased a Jeep Patriot through Preston. The experience was great. He was friendly, helpful, honest, personable, and not at all pushy. The deale Just purchased a Jeep Patriot through Preston. The experience was great. He was friendly, helpful, honest, personable, and not at all pushy. The dealership itself even surprised me with a good and fair offer on my trade-in vehicle, considering the shape it was in. I needed a reliable vehicle ASAP, and Preston saved the day with a great vehicle at a great price. More

Great people and a great place to buy from! Go see Rocky, he has went above and beyond on this deal! He treated us great on my wife's Durango and I decided to trade my truck in on this new Ram. Go see Rocky, he has went above and beyond on this deal! He treated us great on my wife's Durango and I decided to trade my truck in on this new Ram. We will forever buy from him! More

New lease Enjoyed the experience. Quick and simple! Rocky took care of it all! Drove away with a great deal and felt good about the way everything went. Enjoyed the experience. Quick and simple! Rocky took care of it all! Drove away with a great deal and felt good about the way everything went. More

I left the dealership as the happiest woman in Shreveport! Fred met my husband and I at the front door and immediately listened to what we were looking for and began looking for the right vehicle for me. Withi Fred met my husband and I at the front door and immediately listened to what we were looking for and began looking for the right vehicle for me. Within an hour we had selected the perfect vehicle (I came in looking for a used vehicle but Fred got me approved for a 2015!). Within a couple of easy hours, I drove away in my very first brand new vehicle and have felt like a new woman ever since. I appreciate Fred for being so kind and expeditious in the purchase of our new Jeep Compass Latitude. I will send everyone I know to Fred for anyone looking for a new car. I am so grateful to have dealt with such a great salesman. The finance team, insurance rep and management were all incredibly helpful. Thank you all! More

great experience Rocky was very professional, andknowledgeable .a great experience, and would recommend anyone who wants to buy a new car, or truck, to see Rocky. YOU Rocky was very professional, andknowledgeable .a great experience, and would recommend anyone who wants to buy a new car, or truck, to see Rocky. YOU GO BIG BOY. ..LOL. More

The Best. The best experience we have ever had purchasing a new car. Everyone was friendly and knowledgeable about the car, prices, insurance and the financing The best experience we have ever had purchasing a new car. Everyone was friendly and knowledgeable about the car, prices, insurance and the financing process. More

New auto purchase I purchased a new Charger through Cameo Buckner, it was the best experience I have had in 30 years of auto purchase. Cameo is knowledgeable and prof I purchased a new Charger through Cameo Buckner, it was the best experience I have had in 30 years of auto purchase. Cameo is knowledgeable and professional at all times, I will be back again. More