Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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The professionalism shown by both Trent and Preston was nothing less than outstanding. They made the purchase of my 2010 Rubicon almost painless! Trent kept me posted almost daily on the delivery status nothing less than outstanding. They made the purchase of my 2010 Rubicon almost painless! Trent kept me posted almost daily on the delivery status (stuck at the railhead) of this vehicle. I certainly appreciate his knowledge and effort on my behalf. I will definitely recommend this dealership to all family and friends. Thanks again. John Coates More
Everyone I dealt with were professional. They answered Everyone I dealt with were professional. They answered all my questions and explained in detail the vehicle features and warranty's availible. The t Everyone I dealt with were professional. They answered all my questions and explained in detail the vehicle features and warranty's availible. The truck had a great price. Good overal experience. I would recommend Hebert's Town and Country to anyone. More
The salesman seemed new, he was trying, or he was blowing The salesman seemed new, he was trying, or he was blowing smoke up my ass trying to keep me there. I wish he had more info. on the the product he The salesman seemed new, he was trying, or he was blowing smoke up my ass trying to keep me there. I wish he had more info. on the the product he was trying to sale. If he is a good salesman, he will learn. Not my first new car, I do not know if he realized that. More
to say jere went beyond his job to get us a great deal is an understatement..he also was very nice..this is the 3rd new car we bought from hebert's and jere merritt is our favorite of the salespeople we have an understatement..he also was very nice..this is the 3rd new car we bought from hebert's and jere merritt is our favorite of the salespeople we have had. hebert's is a great dealership and i recommend it 100 percent. More
After weeks of problems with my vehicle, I walked into Hebert's T & C on a Saturday afternoon to check a few prices and was greeted by Mr.Don Williams. He was very friendly, professional and enthusiastic Hebert's T & C on a Saturday afternoon to check a few prices and was greeted by Mr.Don Williams. He was very friendly, professional and enthusiastic about helping me select a vehicle tailored to my personality that was within my budget. He asked me a few general questions about what the vehicle would be used for and what my preferences were. Then he reviewed the print out of what was in stock. We got in the golf cart and he drove me to a truck I was impressed with when I drove up but felt that it would certainly be too expensive. I asked that he get the ball rolling as it was exactly what I wanted. And get it rolling he did. Within 2 hrs. I was driving a 2008 Certified Ram 1500 Big Horn pick up truck off the lot. Mr. Williams is without a doubt a valued asset to Hebert's T & C's success. After the sale Mr. Williams again came through by letting me have his truck for 2 days while the service dept. corrected a couple of small issues I had with the truck. The service dept. fell a little short of class A. One of the parts I needed was not in stock. After 3 weeks I called them back to see if my part was in. They took my phone number and said they would call me back. 2 days later I called them again and was told that I needed to speak to the Service Manager, but he was at lunch and I had to call back. I decided to go to the dealership since it seemed that I was going round in cricles. I talked to the parts clerk and learned that after 3 weeks of waiting, my part had not been ordered. Again Mr. Williams came through by talking to the parts clerk and within 5 minutes I walked out with the part I needed that was on display. I would certainly recommend Hebert's T & C to family and friends, and will most probably purchase my next vehicle from them even though it's a 3 1/2 hr ride to Shreveport from home. More
Jere Merritt was our saleman and he made us feel like we had been friends forever. I felt that he was honest and really had my best interest at heart. Preston completed our paperwork and he was great as had been friends forever. I felt that he was honest and really had my best interest at heart. Preston completed our paperwork and he was great as well. He took time out to show my son his jeep and all the possiblities for available options. Everyone we met made us feel welcome. The transaction was fast,easy and no pressure. I would recommend Hebert's to anyone looking for your product and be sure to ask for Jere. Thanks again The Goodwins More
Cameo Buckner Was Our Sales Person And Was Very nice To My Wife And Me. The FinaCameo Buckner Was Our Sales Person And Was Very nice To My Wife And Me. The Finance Office Answer All Questions That We Ask. My Wife And Me. The FinaCameo Buckner Was Our Sales Person And Was Very nice To My Wife And Me. The Finance Office Answer All Questions That We Ask. nce Office AnsCameo Buckner Was Our Sales Person And Was Very nice To My Wife And Me. The Finance Office Answer All Questions That We Ask. wer All QueCameo Buckner Was Our Sales Person And Was Very nice To My WiCameo Buckner Was Our Sales Person And Was Very nice To My Wife And Me. The Finance Office Answer All Questions That We Ask. fe And Me. The Finance Office Answer All Questions That We Ask. stions That We Ask. More
I was very pleased with my new car purchase experience...Cameo was helpful, knowledgeable and courteous without being pushy. He helped me find the vehicle I wanted and quickly secure the purch experience...Cameo was helpful, knowledgeable and courteous without being pushy. He helped me find the vehicle I wanted and quickly secure the purchase. I really appreciate the relationship he fostered and the way he "checks" in with me. He has always returned my phone calls and offered to assist with any questions or issues I may have had....I would definitely recommend this salesman if you need a new vehicle. He will make the experience pleasant!!! More
My first experience with this dealership was not as "great" as this past experience, and I believe the change was because of the sales person. Cameo Buckner was excellent! He went over every inch of "great" as this past experience, and I believe the change was because of the sales person. Cameo Buckner was excellent! He went over every inch of my new 2010 Dodge Journey with me about three times. He worked extrememly hard to get me the very best deal I could get on my trade-in and the new vehicle. He even had most of the paperwork and legwork done before I came in the second time to buy the Journey. Instead of making me wait for an hour in the dealership while they were cleaning my new vehicle; he sent me out in a 2010 Charger for lunch. Even the gentlemen who did all of the financial paperwork were wonderful and made sure I understoond everything I was signing. Cameo has even called to see if I am enjoying my vehicle after having it for a few days--which by the way I Love It! All in all, it was a GREAT experience and I would definitely go back again and try to refer other customers to this dealership and specifically to Cameo Buckner. More
Bruce Lemmon was our sales person and couldn't have been any nicer. He was straight-forward, applied ZERO pressure, was helpful throughout and highly professional and forthcoming in every regard. Even t any nicer. He was straight-forward, applied ZERO pressure, was helpful throughout and highly professional and forthcoming in every regard. Even the gentleman in the Finance office (whose name I can't recall at the moment), was nothing less than accommodating, pleasant, professional and hospitable. We were greeted by most everyone, greeted and offered help on the lot as we pulled in and every person was totally welcoming and pleasant. When I need to add vehicles I can't think of anyone I'd run to more quickly and confidently than Bruce Lemmon and the people at Hebert's Town & Country. More