Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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My first experience with this dealership was not as "great" as this past experience, and I believe the change was because of the sales person. Cameo Buckner was excellent! He went over every inch of "great" as this past experience, and I believe the change was because of the sales person. Cameo Buckner was excellent! He went over every inch of my new 2010 Dodge Journey with me about three times. He worked extrememly hard to get me the very best deal I could get on my trade-in and the new vehicle. He even had most of the paperwork and legwork done before I came in the second time to buy the Journey. Instead of making me wait for an hour in the dealership while they were cleaning my new vehicle; he sent me out in a 2010 Charger for lunch. Even the gentlemen who did all of the financial paperwork were wonderful and made sure I understoond everything I was signing. Cameo has even called to see if I am enjoying my vehicle after having it for a few days--which by the way I Love It! All in all, it was a GREAT experience and I would definitely go back again and try to refer other customers to this dealership and specifically to Cameo Buckner. More
Bruce Lemmon was our sales person and couldn't have been any nicer. He was straight-forward, applied ZERO pressure, was helpful throughout and highly professional and forthcoming in every regard. Even t any nicer. He was straight-forward, applied ZERO pressure, was helpful throughout and highly professional and forthcoming in every regard. Even the gentleman in the Finance office (whose name I can't recall at the moment), was nothing less than accommodating, pleasant, professional and hospitable. We were greeted by most everyone, greeted and offered help on the lot as we pulled in and every person was totally welcoming and pleasant. When I need to add vehicles I can't think of anyone I'd run to more quickly and confidently than Bruce Lemmon and the people at Hebert's Town & Country. More
Bought a 4 door jeep wrangler unlimited. Great car, had recall, took it in and they gave me a commander to drive. Bought it and love it. Jere is always available or calls me back if I need help with anythi recall, took it in and they gave me a commander to drive. Bought it and love it. Jere is always available or calls me back if I need help with anything. Thanks Jere and Herbert's. I love my jeep. The guys in the back also helped me find an angel I left in my old jeep that was in memory of my daughter who passed away last year. I was so happy they were willing to help me find the thing I treasured. Thanks again. Sherry Denson Sellers In honor of Brande Nicole Denson www.lopa.org hero's page..... More
As a prior leassee of Jeeps, when it became necessary to purchase, I chose to purchase a Jeep. The service was excellent in the leasing phase and has not changed since I bought the current vehicle. Everyo purchase, I chose to purchase a Jeep. The service was excellent in the leasing phase and has not changed since I bought the current vehicle. Everyone, from my salesman to the person who would deliver my vehicle to me after the service, was polite, professional and friendly. More
I started researching trucks on the Internet to get an idea of the local inventory before I started the actual shopping process. When I got to the Town and Country website (which by the way has the best l idea of the local inventory before I started the actual shopping process. When I got to the Town and Country website (which by the way has the best lay out and organization of all I looked at) I found a Dodge Ram 1500 truck I just had to see. I called and got an appointment with Trent Belgard, the Internet Sales Manager. I have to tell you, I was nervous as a cat about this meeting because I was anticipating a pushy salesmen with a hard-sell approach (at least that's been my experience with other dealerships). Man, was I pleasantly surprised. Trent was very personable, professional and treated me like he already new me. A hard-sell approach did not exist with him and the process was so smooth and easy that I was just simply amazed. I couldn't have been more pleased and to make a long story short, I drove away in the truck of my dreams at a price that was just unreal. My thanks goes out to Trent and everyone I met at Town and Country. Thanks guys for the beautiful truck and the pleasurable experience. I know I'm going to get a ton of compliments on the truck and I won't hesitate to tell people about my wonderful experience at Hebert's Town and Country. More
My husband and I just purchased our third vehicle from Hebert's Town and Country. The first two were used, but the last one was a 2010 Dodge 3500. Jere Merritt was our first salesman--by chance. Since Hebert's Town and Country. The first two were used, but the last one was a 2010 Dodge 3500. Jere Merritt was our first salesman--by chance. Since then we have always dealt with Jere. He really listens to what we want. He answers all of our questions, but isn't pushy. He is very friendly and professional. Everyone else at Hebert's has also been friendly, helpful and curtious. Before we got aquainted with Jere and Hebert's we tried to deal with Landers Dodge when they were in Shreveport, but were not happy with the sales person or the sales manager. As a result, we bought a truck in Texas. As of today, we still own both used cars and have been quite happy with them. I don't think you can do better than Hebert's and/or Jere M. Elaine Pietsch More
Last year I was looking for a second vehicle and ended up at Hebert's. A salesman Van introduced himself and helped me find a great vehicle (2008 Jeep Liberty) at rock bottom pricing. We were so pleased that at Hebert's. A salesman Van introduced himself and helped me find a great vehicle (2008 Jeep Liberty) at rock bottom pricing. We were so pleased that my husband also bought a vehicle (2009 Dodge Dakota) a few months later. We both just recently returned to Van for upgrades (2010 Jeep Liberty & 2010 Dodge Ram). Van Warren, Mr. Lucky and the entire staff are really nice and made car buying a pleasant experience. More
Easy buying experience. Cameo Buckner was a knowledgeable salesman and was very friendly and helpful in getting this deal made. Will definitely buy from Hebert's in the future based on this sa knowledgeable salesman and was very friendly and helpful in getting this deal made. Will definitely buy from Hebert's in the future based on this sales experience and will definitely recommend this dealership and salesman to friends and family. More
Clarence Smith was our salesman for the purchase of a 2010 Jeep Grand Cherokee. He was very professional and courteous making the buying experience an enjoyable one. This is our 2nd Jeep purchase with Cl 2010 Jeep Grand Cherokee. He was very professional and courteous making the buying experience an enjoyable one. This is our 2nd Jeep purchase with Clarence and 4th with Hebert's. We are satisfied return customers! More
CAMEO BUCKNER IS THE BEST SALESPERSON EVER. I WANTED A WHITE 2010 DODGE CHALLENGER. NOT ONLY DID HE HAVE MY CAR SENT IN FROM ANOTHER STATE IN A TIMELY MANNER; IT HAD MORE AMMENITIES THAN I EXPECTED. I WA WHITE 2010 DODGE CHALLENGER. NOT ONLY DID HE HAVE MY CAR SENT IN FROM ANOTHER STATE IN A TIMELY MANNER; IT HAD MORE AMMENITIES THAN I EXPECTED. I WANTED CUSTOMIZED STRIPES AND LEATHER SEATS WITHIN MY PRICE RANGE AND HE MADE THAT HAPPEN, TOO. I AM SO EXCITED ABOUT MY CAR!! NOT TO FORGET ABOUT THE SURPRISE OF BLACK/SILVER STAR RIMS! HOW COOL IS THAT! NOW I DON'T HAVE TO GO AND GET THOSE MYSELF. MY FIRST OIL CHANGE WAS FREE, AND I RECEIVED A CUSTOMIZED WASH. NO HASSLES AND A SATISFYING EXPERIENCE. THANKS TO ALL OF THOSE AT HEBERT'S THAT HELPED ME TO GET THE CAR THAT I WANTED. TO THOSE OF YOU STILL LOOKING FOR A VEHICLE, GO TO HEBERT'S ON BERT KOUNS. OH, AND ASK FOR CAMEO WHEN YOU GET THERE! More