Hebert's Town and Country Chrysler Dodge Jeep RAM

sous chef Frederick Robinson was very courteous and friendly he made me feel very important and confidence that he will do everything possible to make sure I l Frederick Robinson was very courteous and friendly he made me feel very important and confidence that he will do everything possible to make sure I leave here feeling blessed and I did so thank you Frederick Robinson for making that day unforgettable you are truly a people person keep up the good work. More

Great Experience This was my first time buying a new car and it couldnt have been easier. Rocky did everything he could to help me and it was greatly appreciated! This was my first time buying a new car and it couldnt have been easier. Rocky did everything he could to help me and it was greatly appreciated! More

Best Car Buying Experience My experience with Hebert's Town and Country in Shreveport, LA was the best car buying experience ever! Mr. John Bartle took me on a test drive in a D My experience with Hebert's Town and Country in Shreveport, LA was the best car buying experience ever! Mr. John Bartle took me on a test drive in a Dodge Durango. We started corresponding on a Sunday. He was so knowledgable about the vehicles and what would best suit me. I absolutely loved the Dodge Durango! Jason Prudhomme contacted me. He was friendly and very respectful of my car buying goals. I cannot begin to tell you how once I decided this was the car for me; they were very detailed and prompt with all of the paperwork. It was just awesome. I will forever remember the kindness shown to my family and I. It was more than just a car dealership looking to increase sales; they truly cared about us! More

Easy to deal with. I appreciate the easy no hassle approach. no hidden cost etc. straight talk and my payment stayed the same from start to finish. I don't know any othe I appreciate the easy no hassle approach. no hidden cost etc. straight talk and my payment stayed the same from start to finish. I don't know any other dealer that would hold a vehicle for 2 weeks for a customer enabling me to purchase the vehicle I wanted. that's old time service. thanks Don More

Crapy service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You do not tell someone to bring a Jeep in that lives in TX and then say we can't see you til next Tuesday!!!!!!!!!! Sorry!!! Will never recommend y You do not tell someone to bring a Jeep in that lives in TX and then say we can't see you til next Tuesday!!!!!!!!!! Sorry!!! Will never recommend your dealership to anyone! Brand new vehicle just bought 04/17/14 and already has all kinds of problems!!!! and nobody will do anything!!!!!!!!!!!! So, I called the "big wigs" and I have a case number and if nobody fixes it soon and it blows up, I am filing a suit againist you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Amazing, you cannot even get the crappy review to e-mail!!!!!!!!!!! Ur website sucks, too! Julie Rambin More

New car It was a very nice and fast process I really enjoyed that. Everyone was friendly and helpful didn't have to go back and forth with the price. It was a very nice and fast process I really enjoyed that. Everyone was friendly and helpful didn't have to go back and forth with the price. More

I purchased my truck from this dealer about 7 months ago and had a less than favorable experience but decided to give them another chance for my first service visit. I attempted to take the truck in about a and had a less than favorable experience but decided to give them another chance for my first service visit. I attempted to take the truck in about a month ago with a few electronic items to check out. I left the vehicle, called in the afternoon, and the truck had not been looked at because they were too busy. I went back and picked it up because I hadn't made plans to be without it overnight and told them I would bring it back. Around that same time, I purchased an extended warranty from Chrysler which provides for a first day loaner, among other things, when the truck is taken in for service, if it is a one day repair. I called on Monday of last week to schedule an appointment for an oil change, tire rotation, software update and to check a rattle in the console. I wanted to make the appointment for Tuesday and wanted to pick back up the same day. They could not guaranty one day service and suggested an appointment for Thursday, but still could not guaranty it would be ready same day. I dropped the truck off Thursday morning and had not heard anything by 3:00 so I called to check on it. They had not looked at it and asked to keep it overnight and I agreed. I heard nothing all day Friday and returned Saturday at noon to pick the truck up regardless. When I asked to pick it up, it was promptly returned to me but still had not been looked at. They were too busy, for three days. I understood that was what an appointment was for, to give you priority over drop offs, but apparently I'm wrong. I was also refused a loaner vehicle when I dropped it off, as apparently they don't honor that part of the extended warranty. or I didn't fit the criteria. When I left the dealer around 12:30, I drove directly to another dealer and was in and out and less than two hours with all my service completed except for fixing the rattle. And this dealer scheduled a time for me to return for that repair and scheduled a loaner for me. Unfortunately, I will not to return to Hebert's Town and Country. More

I first sent email request from the website for information regarding the car I was interested in purchasing. Rocky was very attentive but not pushy. I really appreciate the dealings I had with h information regarding the car I was interested in purchasing. Rocky was very attentive but not pushy. I really appreciate the dealings I had with him and would highly recommend any of my family, friends or coworkers to deal with Hebert's Town and Country and Rocky Hargiss. Thanks! I love my new Dodge Challenger...she is white and I named her "Snowball"! More