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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,747 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,747 reviews

October 02, 2014

I am very Pleased with Hebert's Town and Country Shreveport Thank you Herbert's Town and Country in Shreveport, Louisiana. I Love my new Dodge Charger. I Would like to thank Brandon Gage, For all his help and a More

by Michael Matlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for a great review, Michael! Congrats on your new Charger, and if there's anything else we can do for you, just let us know!

September 27, 2014

Customer Service that made our sons dreams come true! This dealer went above and beyond to get the exact Jeep our son had dreamed of having. Once the Jeep was located at a dealer in a neighboring state, t More

by ashleyatkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bartle, Mark Hebert, John Bartle
Oct 14, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for your review, Ashley! Tell your son congrats on his Jeep, and if there's anything else we can do for him (or you!), just let us know! Thanks again!

September 19, 2014

Just wonderful I had a great experience. Very helpful and patience. I am very pleased and would definitely recommend town and country dealership to all my family and More

by shannon.robinson.568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
Oct 14, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for your review, Shannon! A recommendation to your family and friends is the highest compliment, so we appreciate it! Let us know if we can do anything else for you!

September 16, 2014

srry bussines Got the new 2014 ram 1500 crew cab with extended warrenty an I. Had. A rock hit an put a small crack in window an they daid it could be fixed but wen More

by blake55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
clifferd , Lucky Britton
Sep 16, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Blake, we’re sorry to hear this. We’d like to get to the bottom of this situation, so please contact Lucky Britton at (318) 221-9000 so they can get some more information from you. We look forward to speaking with you soon.

September 13, 2014

Easiest new vehicle purchase ever Before signing any paperwork at the Bossier Ram dealer do yourself a BIG favor and drive to Hebert's at the auto mall . I got my new Ram crew cab over More

by southernboy1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Hargiss
Sep 16, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for the recommendation! We're glad we were able to get you the truck you wanted at the best price around. Let us know if there's anything else we can do for you, and we look forward to seeing you again soon!

September 03, 2014

Fred Robinson & The Hebert's Team Mr. Robinson was very mindful and sensitive to my situation. He nor any of the other personnel there were pushy or overbearing. I would recommend He More

by lawaneka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Robinson, Frederick Robinson
Sep 04, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It is our pleasure to provide the best customer service around! It's our No. 1 goal! Thanks for choosing Hebert's, and thanks for the great recommendation! Let us know if there's anything else we can do for you!

August 13, 2014

worst dealership by far doesn't negotiate at all even with proof that there are better prices out there on the same exact cars in their lot...was in contact with a dealer who More

by kmpeppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky
Aug 29, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

This is disappointing to hear. We would like to get some more information from you regarding your experience at Hebert’s. Please contact Lucky Britton at (310) 221-9000; he is looking forward to hearing from you. Thanks.

August 12, 2014

Fantastic Jason, John and Preston were great to do business with from start to finish. Jason and John are the two Internet guys I worked with and they were exc More

by slee877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Web Development, Mark Hebert, Preston Evans, Jason Prudhomme, John Bartle
Sep 04, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

This is great to hear! Thanks for such a great review, and if there's anything else we can do for you, just let us know! Thanks again!

August 11, 2014

Terrible service Bringing my jeep to this dealership was a huge disaster. Shirley the service writer was rude and the repair work was slow and subpar. It took 6 days f More

by Kshelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shirley in service
Aug 13, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're sorry to hear this. Customer satisfaction is our No. 1 priority, so we'd like to take steps to make this right. Please contact our service manager Alan Perdue at (318) 221-9000; he is expecting your call. Thanks.

August 05, 2014

New Vehicle This was my first time in 14 years that I bought a new vehicle. I have to say I was very happy with Heberts. They were friendly and helped me drive of More

by shawn.budemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Merritt
Aug 07, 2014 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks Shawn! Congratulations on your new Jeep, and we're so glad we were able to get you into a vehicle you love. Let us know if there's anything else we can do for you! Thanks again!

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