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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,761 Reviews
Call Dealership (318) 221-9000
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,761 reviews

March 08, 2024

Customer service was anything you could ever ask for. Went in with intentions of purchasing one thing which was sadly sold by the time I arrived but Jeremy Tate did everything he could to find me somethi More

by James Jelinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate, Mark Hebert, Beau Hebert, Hebert's Town & Country
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind review about your experience with Hebert's Town & Country Chrysler Dodge Jeep Ram. We’re glad our team could assist in finding a satisfactory replacement for you when your initial choice was unavailable. It's our goal to provide the best service and create happy customers like you!

March 08, 2024

Friendly and courteous. He took time to explain to me about my vehicle. See you next time. Thanks More

by mr.captj47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your praise of our team's communication at Hebert's Town & Country Chrysler Dodge Jeep Ram. We aim to provide comprehensive explanations about your vehicle. Thank you for the feedback.

March 08, 2024

Service was very great, fast and professional. The crew had an great attitude while I waited on my vehicle to be serviced. More

by donaldbradfordjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your acknowledgement of the quick and professional service at Hebert's Town & Country Chrysler Dodge Jeep Ram. It means a lot when our crew's positive attitude is noted. Thanks for trusting us with your vehicle care needs.

March 07, 2024

Always receive excellent service when here. Once serviced my oil change go pretty smoothly need starbucks More

by batesmarlos98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're grateful for your feedback and fostering a smooth oil change experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. We appreciate the Starbucks idea!

March 07, 2024

Everything was great. Service was wonderful . Service was done in a timely manner and was done on time as promised More

by arysmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback and we're glad to hear that you had an efficient service experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for putting trust in us.

March 07, 2024

Great service, got me in and out in a reasonable time as usual when I visit More

by lhopkins04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recollect name.
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. It is our goal to ensure every visit fits into your schedule smoothly.

March 07, 2024

This dealership is wonderful! ! (Shreveport, Location) A very warming process from drop off to pickup ! More

by Antonee Beckwith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate hearing that you found Hebert's Town & Country Chrysler Dodge Jeep Ram to be welcoming. We aim for ease from drop-off to pick-up. Thanks for the 5-star rating, your support means a lot!

March 07, 2024

Friendly, speedy service! Got an appointment for the next day and was in and out very quickly. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of the woman at the service desk, but she was great!
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear you enjoyed our quick and personable service at Hebert's Town & Country Chrysler Dodge Jeep Ram. Sounds like our team made a good impression, and that means a lot to us. Thank you for your kind words.

March 06, 2024

Was told I was going to get hard copies of my paperwork never did, keep asking the salesman for them to at least email the paperwork and the only response I get is I'll ask been 3 weeks still no paperwork. More

by jteal777
Recommend Dealer
No
Employees Worked With
Ken Bell
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Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about the level of customer care you have received from our Sales Team regarding your paperwork. Please email me your contact information at your earliest convenience. Sincerely, Mark Hebert Dealership President mark@hebertstandc.com

March 06, 2024

AJ was great along with the rest of the crew. I give them a 100/10 rating. More

by westinp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad you had a high-rated experience with our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your 100/10 rating is very appreciated!

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